February 2016

Dear BPTrends Member:

Our Columnists this month offer a variety of topics including Paul Harmon's annual predictions for BPM in the new year, Tom Bellinson's analysis of WordPress, Roger Burlton's discussion of the role of external stakeholders in developing a business architecture, and Peter Matthijssen's description of the Customer Journey technique. Two excellent Articles on governance and capabilities round out our content for February.

We want to call your attention to our Education and Training section (below) which presents a schedule of our BPTrends BPTA BPM Training Curriculum. To learn more about our BPTA BPM Curriculum and our worldwide partners go to the BPTA website.

Carolyn Potts
Managing Editor

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