Down Under: 10 Impediments to Achieving Process Excellence
Using imaginative illustrations to characterize the 10 impediments to achieving process excellence, John Jeston and Johan Nelis provide a chart that identifies the symptoms and suggestions for dealing with the impediments. The presentation not only offers a refreshing approach to defining common problems on the road to process excellence, but, more importantly, provides sound advice to the process weary. You will find their chart an excellent reference tool.
Down Under: 10 Impediments to Achieving Process Excellence
April 6, 2010 , By