Detail Process Charts: A Common Ground for Business and Development
Ben Graham presents a compelling argument for the use of detail process charting instead of high level process maps for visualizing workflow. Read this Article to learn the benefits of detail charting as well as a concise introduction to its methodology.
Ben B. Graham
Ben B. Graham is President of The Ben Graham Corporation and author of the book, Detail Process Charting: Speaking the Language of Process, published by John Wiley Publishers. His company pioneered the field of business process improvement, and has provided process improvement consulting, coaching and education services to organizations across North America since 1953. Ben has worked with many organizations to build libraries of business process maps and develop effective, process-focused, continuous improvement programs. His organization publishes Graham Process Mapping Software, which is designed solely for preparing detail process maps. More information about the software is available at http://www.processchart.com.
Latest posts by Ben B. Graham (see all)
- Detail Process Charts: A Common Ground for Business and Development - September 2, 2008
- Roots of the Business Process Mapping - June 3, 2008
