February 2019

Dear BPTrends Member: This month’s Update is packed with advice on how the process practitioner can overcome the challenges of today’s business environment. From keeping track of new developments as they occur to handling conflict, our authors give their best advice to achieve the best outcomes. Please let us know what you think. Carolyn Potts […]

The Agile Practitioner: Agile Projects

Tom Bellinson states that “Agile project management is not an excuse to forego planning or architecture.” The fundamental flaw with the traditional approach to project management is that both the time permitted and the scope of work are fixed at the beginning. Read Tom’s Column to learn how an Agile approach can help overcome this problem.

Process Improvement: When Clients Act like Jerks

Alan Ramias takes on an issue that BPM practitioners frequently encounter–how to handle bad behaving .clients. After a long career as a performance consultant, Alan has collected a virtual anthology of how to handle misbehaving clients and bosses, and he shares them here.

Business Capabilities: Hype or Panacea

In this Article, Ravi Mehra, a business architect at Capstera, defines business capabilities and describes key use cases of business architecture and capability modeling.

Essentials of Business Architecture: ‘Prioritizing Business and Process Change Part 1: A Fast-tracked Approach’

This is the ninth Column in Roger Burlton’s series on the Essentials of Business Architecture, and it leverages all of the knowledge contained in the previous eight Columns.

Technology for Business Change: Happy 2018

What Peter has observed in his role as Chief Technology Officer at Bizzdesign,
is that many organizations don’t do a very good job regarding change. In this Column, Peter asks, “Who Owns Change?” and suggests some questions that, if addressed, the implementation could help create a more adaptive organization.

5 Reasons why you should Give Your Business a Digital Transformation

Lewis Robinson, a consultant specializing in social media marketing and sales, contends that if an organization wants to reign supreme in its market, going digital is a necessity. Read his Article for his insights into the subject.

Harmon on BPM: Defining Problems for Critical Processes

In his December Column, Paul cited two key tools that agile process developers needed to know. One is the Stakeholder Diagram which he discussed in that Column. The other is the Scope Diagram, a tool that refines our understanding of a process and identifies problems that we might want to alter or improve. In this Column, Paul focuses on the Scope Diagram.

Human Processes: The Rise of Humans

In his November Column, Keith discussed how collaborative processes are fundamental to initiatives in which the third sector (community and voluntary–the other two being public and private) plays a significant part, and how the importance of such initiatives is set to increase dramatically in years to come. In this Column, he discusses the impact of maturing automation technologies.

6 Techniques for Creating Engaging Business Processes

In this Article, James Ross, Senior Implementation Consultant for Promapp Solutions, acknowledges that, while everyone can create a business process, not everyone can do it well. To develop meaningful, engaging processes that will actually be used, he offers six tried-and-tested techniques.

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