Software Development: An Agile Journey

In his first Column in this series on Software Development, Tom Bellinson provided some history and perspective on how software is developed. This month, he reviews the twelve principles of the Agile Manifesto through the eyes of a business process practitioner and also takes note of the connection between Agile and Lean thinking.

Software Development: A Process View

Software development has been going on for a long time. As with any discipline, it has evolved. When I began my career in software development, a friend loaned me a book entitled “The Mythical Man-Month” by Frederick P. Brooks Jr. There have been many editions of this book since. It remains a stark reminder that […]

Process Solutions: Process Automation from Scratch

Process Solutions: Process Automation from Scratch Over the course of 2013, Tom Bellinson has written about a number of canned off the shelf (COTS) products that can be used to automate processes with some degree of “configuration.” In this Column, Tom focuses on the more complex circumstances in which configuring a COTS solution is not […]

Process Solutions: Excel—the Process Wonder Drug

Process Solutions: Excel—the Process Wonder Drug In his work as a consultant, Tom Bellinson often encounters organizations that are highly frustrated with their current enterprise system. How they use Excel often provides the ultimate insight into the shortcomings of their system. In this Column, Tom explores the perils of becoming too dependent on spreadsheets and […]

Process Solutions: Social Media Marketing Process Automation

Process Solutions: Social Media Marketing Process Automation In case you haven’t noticed, the marketing landscape has changed dramatically in the past decade, and strategies for accommodating the changes include the use of social media to reach customers and prospects. Tom Bellinson provides an insightful examination of the components of the new landscape and some of […]

Process Solutions: The Role of the Intranet Portal in Process Management

Process Solutions: The Role of the Intranet Portal in Process Management A good intranet portal provides tools for managing process related tasks that fall through the cracks in an ERP system. It can also support the management of other types of tasks. Read Tom Bellinson’s Column for an examination of the tools and resources necessary […]

Process Solutions: Goin’ Mobile

Process Solutions: Goin’ Mobile In an environment where business people are increasingly mobile and are relying on smartphones and tablets as their computing engines, it is up to the decision makers to ensure that the tools used in the field are not just warmed over versions of the desktop tools used back at the office. […]

Process Solutions: Relationship Management—the Ultimate Unstructured Process

Process Solutions: Relationship Management—the Ultimate Unstructured Process Years of experience in mapping processes have taught Tom Bellinson that it is imperative to begin with sales and marketing. This same experience also suggests that these two key processes require more focus and attention than most other processes. In his Column this month, Tom explores both the […]

Process Solutions: Process Software

Process Solutions: Process Software In his initial Column for BPTrends, Tom Bellinson presents his perspective on how to think about process automation and offers some guidance in how to break down the available options and for choosing the right tools.

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