Process Pragmatics: The Six Pillers of Process Progress Steve Stanton, with an apology to T.E. Lawrence, suggests that process progress depends on six pillars and proceeds to discuss the importance of each of them

Process Pragmatics: Improving the Process Improvement Process: Part II This month, Steve Stanton continues his discussion of the practical issues involved in trying to establish an effective process improvement process that can coordinate among the different units that share roles in a common process.

Process Pragmatics: Improving Process Improvement This month Steve Stanton begins a discussion of the process improvement process. Once you begin to think about your process improvement process as a process, some interesting insights emerge.

Process Pragmatics: So What Does a Process Owner Really Do? Steve Stanton has a lot of experience helping companies improve their processes. One critical element in any major change is the role played by person responsible for managing the process. In this column, Steve discusses just what’s involved in managing a process.(

Process Pragmatics: Searching for Synergy This month, Steve Stanton discusses the practical issues involved in trying to establish effective collaboration among different units or geographies that share roles in a common process.

Process Pragmatics: Towards a Process Organization This month we launch a new column by Steve Stanton, a consultant who formerly worked with Mike Hammer, with whom he authored a book and the HBR article “How Process Organizations Really Work.” Steve starts off with a BPTrends Column that considers what it really means to move towards […]