Harmon on BPM

Paul Harmon’s monthly Editorial, Harmon on BPM is posted in chronological order, beginning with the most recent posting.

Harmon on BPM: Understanding Business Process Management

Paul’s experience in Business Process Management spans 50+ years, from its beginnings in the 1960’s to the present. In his Column this month, he recounts what BPM was then and what it has evolved to be today. Paul’s perspective is interesting and it is enlightening to explore the roots of BPM and learn some things you might not have known.

Harmon on BPM: Three Jobs I’d Like

Paul muses that “it would be fun to have a full-time job with an organization and deal with the organization’s problems on an ongoing basis.” When I think that way, I usually proceed to think in terms of a job that I’d like. In this Column, Paul cites and defines those three jobs and what he would do to be successful in those positions.

Harmon on BPM: The Fourth Edition of Business Process Change

Paul discusses the history of his landmark book on process change and explains the updates and changes to accommodate new trends and practices that readers will experience in the brand new 4th Edition, just published this spring.

Harmon on BPM: Process Mining and BPM

In this month’s Column, Paul advocates the use of process mining tools for the day-to-day work of process analysts trying to analyze the effectiveness of existing processes and identifying opportunities for incremental improvement. Read Paul’s take on these helpful tools and his assessment of how they can help save your organization time and money.

Harmon on BPM: The One Best Way to Play Baseball

Paul recently read an article on how the Houston Astros are winning by using advanced analytics. The article describes how the Astros General Manager, Jeff Luhnow, applies (AI) data and analytics to examine and improve the Astros performance.

Harmon on BPM: The Varieties of BPM

Paul recently got into a discussion about BPM with a group of practitioners and discovered that each was doing something rather different. From that discussion, he was reminded of the variety of perspectives that a really comprehensive approach to business process management, process improvement or business transformation must embrace. In this column, he provides a brief summary of those perspectives.

Harmon on BPM: BPM in 2005 and 2019

As the title suggests, Paul looks at BPM activity in organizations in 2005 and 2019. What’s changed? Are there more or fewer projects underway? Have BPM methodologies kept pace with advances in technology? Read Paul’s Column to learn his take on the questions.

Harmon on BPM: Keeping Track of New Developments

One of the roles of any good process analyst at any organization is to keep track of new technologies, new methods, and new approaches that might allow for the development of better processes at his or her company. In his Column this month Paul discusses how a process group might organize to facilitate keeping track of what’s new.

Harmon on BPM: Personal Workflow Systems

Paul discusses “job aids,” a device that prompts human performance as a critical support element to training. Read why as he explains job aids and their function in the organization.

Harmon on BPM: Process Improvement–The Perennial Concern

While process perspective has always been important, it has become ever more important as organizations become more automated and as software systems link automated activities into automated processes. Read Paul’s take on what will be the next driver of a surge in process improvement enthusiasm in 2019.

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