Harmon on BPM

Paul Harmon’s monthly Editorial, Harmon on BPM is posted in chronological order, beginning with the most recent posting.

Harmon on BPM: AI Automation and Jobs

Paul takes on a discussion on everyone’s mind—the inevitable transition to a highly automated world. Although it will not occur overnight, it promises to be painful and frustrating. Nonetheless, Paul believes the more we automate, the cheaper valued goods and services become, and the sooner we can create better societies for all of us. Read this thoughtful and thought-provoking essay, and let us know your thoughts.

Harmon on BPM: Business Rules vs. Machine Learning

There are different ways to think about a business process–as a series of activities linked together to accomplish a goal.or as a series of decisions that result in a desired outcome. Paul contends that todays’ businesses are focused on using new Artificial Intelligence (AI) techniques to develop business decision systems which can be developed more quickly and are easier to maintain than older methods.

Harmon on BPM: Improving Productivity

Leading economists have constantly predicted that investment in information systems would lead to major improvements in overall productivity. Posing a contrary viewpoint, other economists and IT specialists have undertaken studies that suggest that information systems is generating little or no increase in overall productivity. Paul presents 3 cases that provide some light on the subject.

Harmon on BPM: Improving IT Productivity

Paul takes a close look at 3 cases to chronicle efforts in the last fifty years to improve information systems productivity—the failures and finally, success. It’s an engaging narrative that reads like good must read nonfiction.

Harmon on BPM: Digital Birding

Paul uses his considerable birding experience and the fact that birding apps are going digital to discuss the fact that companies are increasing their digital operations and more often than not begin with a struggle to understand their resources and break old habits. Once that step is completed, things prove to be much easier and more efficient. Read his Column for details.

Harmon on BPM: Identifying What Makes a Difference

Paul identifies one of the great debates in the world of process improvement as relating to focus is whether one should seek to make modest improvements or seek to identify and work on major improvements. Let us know what you consider the best use of your time these days.

Harmon on BPM: The Varieties of Process Change

Paul focuses on two process-related articles he recently read that piqued his interest — one enthusiastic about Robotic Process Automation (RPA) and the other arguing that Process Mining is the wave of the future. He is doubtful that either is going to entirely revise how we think of business process change. He explains why in this Column.

Harmon on BPM: Business Process Management in 2021

Paul’s assessment of 2021 is that it will be a transitional year: We will move from a Pandemic and a shutdown to a new, growing economy. Read his Column to discover why he says, “For those who embrace change and innovation, the near future is going to be very exciting.”

Harmon on BPM: Digital Instruction

Paul turns his attention this month to what has changed in the world of technology since the pandemic which, of necessity, had to be accommodated. Many found that a digital approach to training offers overwhelming advantages that will continue long after the pandemic subsided. Will you continue with the changes you’ve adopted?

Harmon on BPM: DeepMind Is No Longer Playing Games

DeepMind is an AI company owned by Alphabet, Google’s parent company. AlphaFold 2 is DeepMind’s latest application which analyzes data about the biochemical makeup of protein molecules and suggests how they are structured (folded). Paul predicts that many business processes will be redesigned in the years ahead to accommodate the use of powerful new tools like DeepMind’s AlphaFold.

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