In the first quarter of 2017, APQC conducted its bi-annual survey to understand how organizations leverage frameworks to provide insights on the common applications and guidance around implementation tactics and addressing the common barriers of implementation. In this Column, Holly Lyke-Ho-Gland summarizes the results.
Applying Process Frameworks: Process Challenges Don’t have to be so Challenging
March 6, 2017 , By
Holly Lyke Ho Gland, a principal research lead at APQC, presents the results of their annual priorities survey. The results suggest that process management challenges continue to be top priorities for business in 2017. Read her Column for suggestions on dealing with those challenges.
Applying Process Frameworks: Driving Process Improvements: At the Intersection of Benchmarking and Process Frameworks
October 31, 2016 , By
APQC conducted a survey to better understand common benchmarking practices and the value benchmarking provides. Here, Holly Lyke-Ho-Gland summarizes the results of the survey and concludes that intersecting benchmarks with a process framework helps organizations improve their process improvement efforts.
