Digital Transformation: Digital Transformation and the New Normal

One year ago in this Column Mike Rosen made some predictions regarding the phases of recovery from the COVID-19 pandemic. One year later, he takes a look at those predictions to see how accurate they were and what we’ve learned about the emerging new normal.

Class Notes: The BPM Context Matrix – A Framework for Context-Aware Business Process Management (BPM)

In this leading edge Column, Jan vom Brocke and his colleagues, Manuel Weber and Thomas Grisold present a BPM context framework to identify essential attributes to pinpoint the contextual requirements of business processes. Here, they report on the first global level project using the matrix.

Business Rules Solutions: Concept Models: Who Are They For?

Concept models are for people in a great many areas of the business. Ron suggests we think of concept models as the new Knowledge Commons for the business. In Ron’s Column this month, find out all the roles that can benefit from a concept model. You’ll be surprised!

Harmon on BPM: Improving IT Productivity

Paul takes a close look at 3 cases to chronicle efforts in the last fifty years to improve information systems productivity—the failures and finally, success. It’s an engaging narrative that reads like good must read nonfiction.

Practical Process: A New As Is–Making Process Improvement Real

Roger Tregear states at the beginning of his Column that “The purpose of a successful Process Improvement Project (PIP) is to create, not a To Be, but a new As Is.” The work is not done until the change projects are completed, and the benefits have been delivered. Without delivered, proven, valued business benefits the PIP was, by our own process definitions, a waste. Steps to assure your improvement project is not a waste are inside.

Frameworks: Making Steady Progress in Organizational Agility

The stress of this past year has necessitated that businesses apply a quick triage to problems that emerge and adapt to an uncertain environment. In her Column, Holly Lyke Ho-Gland presents the results of an APQC survey exploring strategic planning practices and organizational agility. You’ll want to read the results of the survey and Holly’s comments.

Harmon on BPM: Digital Birding

Paul uses his considerable birding experience and the fact that birding apps are going digital to discuss the fact that companies are increasing their digital operations and more often than not begin with a struggle to understand their resources and break old habits. Once that step is completed, things prove to be much easier and more efficient. Read his Column for details.

The Agile Practitioner: The Daily Stand Up

While preparing for the upcoming IRM UK Business Change & Transformation Conference, Tom Bellinson spoke with some people around his organization about an agile practice called the daily stand-up. What, you may wonder is the daily stand-up? Some new exercise? You better read inside to find out.

Harmon on BPM: Identifying What Makes a Difference

Paul identifies one of the great debates in the world of process improvement as relating to focus is whether one should seek to make modest improvements or seek to identify and work on major improvements. Let us know what you consider the best use of your time these days.

Human Processes: Paying Down Your Digital Debt

Keith zeroes in on his assessment of current attempts to rein in corporate exploitation of workers and tax evasion, both efforts nothing new. He relates how battles between state and private interests over workforce and taxation “have been bringing down societies since the Bronze Age.” Now that it’s the Digital Age will they finally focus on some serious issues we face such as inequality and the climate crisis? He raises some timely questions relating to these issues. Read and discuss with us.

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