The Agile Practitioner: The Importance of Trust

Tom’s role as a scrum master is to encourage practices that make the team more effective. Read why he considers trust an essential ingredient in accomplishing the goals if an “Agile” team.

Harmon on BPM: The Internet of Things

It’s the holiday season and, like many of us, Paul is thinking of gifts for his friends and loved ones. Read his thoughts regarding one possibility he’s considering and why.

Business Architecture Essentials: ‘Business Architecture and my Unplanned Marathon’

Roger recalls participating in his second Boston Marathon and the frustration he experienced when he tried to purchase the “iconic” marathon jacket. Read why his search for the jacket turned into a “second marathon” and how his experience relates to business architecture.

Performance Architecture: Translating the User Experience (UX)

Roger and Carol see a commonality among User Experience, Performance Architecture, and Business Process. In particular, they see commonality in how analysis/research and product, UX research and UX design are conducted, and how performance and process practitioners can use some familiar tools to leverage improvement of their project results. Details inside.

Business Rules Solutions: The Problems Addressed by Business Rules

In a day and age when machine learning (ML) and AI are all the rage, Ron asks why business rules still matter–a surprising question coming from Ron. Read Ron’s lucid account of why rules do, indeed, still matter and what you should know about them.

Practical Process: Picturing Process

In his Column this month, Roger Tregear presents five pictures that he uses to explain process-based management. Process-based management is about how we work across the organization chart, not up and down it. What does working across the organization chart mean? Read why it matters in Roger’s Column.

Human Processes: Evolution of Indicators

Corporate indicators include Key Performance Indicators, Business Performance Indicators, and other metrics that form a basis for tracking an organization’s operations. Since these indicators respond to operational challenges that change constantly, improvement of data is often about improvement of indicators, which, according to Keith, makes it a human process. Read more on what this might mean for process practitioners in his Column.

Harmon on BPM: Google’s DeepMind and StarCraft 2

Process practitioners are increasingly engaged in revising or creating new processes to accommodate AI software applications. AI is a term for a large collection of computer techniques that can be used to get computers to do new projects for the organization. Read Paul’s Column for insight into these techniques.

Harmon on BPM: Understanding Business Process Management

Paul’s experience in Business Process Management spans 50+ years, from its beginnings in the 1960’s to the present. In his Column this month, he recounts what BPM was then and what it has evolved to be today. Paul’s perspective is interesting and it is enlightening to explore the roots of BPM and learn some things you might not have known.

Class Notes: Assessing and Further Developing your BPM Approach with the 10 Principles of Good Business Process Management

Although Business Process Management has proven, for the most part, to be successful in supporting both efficiency and effectiveness in business processes, its adoption has proven to be a challenge for many organizations. In his Column this month, Jan vom Brocke teams up with his colleagues at the University of Liechtenstein, Peyman Badakhshan and Theresa Schmiedel, to present a tool for organizations to use in assessing and developing their BPM approach.

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