Harmon on BPM: The Fourth Edition of Business Process Change

Paul discusses the history of his landmark book on process change and explains the updates and changes to accommodate new trends and practices that readers will experience in the brand new 4th Edition, just published this spring.

The Agile Practitioner: Getting the Data

Tom Bellinson asserts that “To understand what is meant by “long-range planning,” we need to go back to the traditional approach to product planning.” In addition to gathering evidence, good product managers should also be directly interacting with users and associated product stakeholders.

Practical Process: Measuring Business Process Performance

Roger Tregear claims that if we aren’t measuring process performance, we aren’t managing processes, and we can’t know if we are improving them. Process performance measurement is a vital enabler of process-based management.

Frameworks: Driving Value: Why Do Organizations Use Frameworks?

Holly Lyke Ho Gland, a principal research lead at APQC, finds that as business needs and the role of process practitioners continues to evolve, practitioners continue to find ways to apply frameworks to help execute their work – because ultimately, frameworks help organizations save time and improve the efficiency of their projects.

Digital Transformation: Turning Data into Value

Having lots of data is not the key to value; rather it is what you do with it that counts. So, what is the key to turning data into value? In his Column this month, Mike Rosen offers five steps to accomplish that goal.

Performance Architecture: The Docent as Zoo Ambassador

As I did, you may well wonder what a zoo docent has to do with performance architecture. To find out, you’ll just have to read what Roger and Carol observed and be prepared for some surprising and interesting insights into what a zoo docent does and how it relates to process.

Harmon on BPM: Process Mining and BPM

In this month’s Column, Paul advocates the use of process mining tools for the day-to-day work of process analysts trying to analyze the effectiveness of existing processes and identifying opportunities for incremental improvement. Read Paul’s take on these helpful tools and his assessment of how they can help save your organization time and money.

Frameworks: There is a Process Core for Digital Efforts

In her second Column in her Digital Transformation series, Holly defines digital transformation and where process fits in an organization’s transformation efforts. As in her March Column, Holly bases her conclusions on the results of an APQC survey that attempts to identify trends that might have an impact on process professionals.

Business Rules Solutions: The Great Rules Impedance Mismatch

In this Column, Ron discusses what he describes as “a great impedance mismatch” between SBVR/ behavioral business rules vs. DMN /decision rules. At the heart of the mismatch is the issue of state-based vs. modeler-invoked evaluation of rules. Read Ron’s insightful analysis of the “mismatch” and his call to move beyond limited-function decisioning systems to comprehensive rule-based business solutions.

Harmon on BPM: The One Best Way to Play Baseball

Paul recently read an article on how the Houston Astros are winning by using advanced analytics. The article describes how the Astros General Manager, Jeff Luhnow, applies (AI) data and analytics to examine and improve the Astros performance.

Share
Share