The Agile Practitioner: Conflict is Scary

Tom Bellinson believes that conflict is scary, but he encourages risk-taking and change in the face of uncertainty. “Teams without a diversity of membership can fall into the group-think trap and become complacent.” Read his interesting take on the positive role conflict can play in leading to a successful outcome for the process team.

Harmon on BPM: Keeping Track of New Developments

One of the roles of any good process analyst at any organization is to keep track of new technologies, new methods, and new approaches that might allow for the development of better processes at his or her company. In his Column this month Paul discusses how a process group might organize to facilitate keeping track of what’s new.

Frameworks: Pervasive Change and Digital Initiatives: Drive Process Challenges in 2019

Every year The APQC conducts research to identify the trends and challenges that might have an impact on process professionals. In this Column, Holly Lyke Ho-Gland presents the results of this year’s survey. Changes in this year’s priorities seem to be around the pervasiveness of change–it’s the new normal. Read what other surprising changes the survey revealed.

Essentials of Business Architecture: ‘The Business Architecture Concept Model: Strategic Context Phase’

Through his years of experience as a business process consultant, Roger has identified and applied 4 key Business Architecture models—Strategic Concept, Business Design, Business Change and Operations. In this Column, he describes the aspects of the strategic phase.

Human Processes: Creating a Network

In his Column this month, Keith summarizes two key ideas that evolved from research into the theory of Human Interaction Management. Keith believes these ideas to be particularly relevant and provides a set of five principles that help ensure productive collaboration.

Digital Transformation: Platform Business Model of the Digital Economy

Mike Rosen begins his Column by looking at one of the prominent digital business models, then examines this model through the lens of digital transformation foundations, and finally looks at the architectural implications of that model.

Harmon on BPM: Personal Workflow Systems

Paul discusses “job aids,” a device that prompts human performance as a critical support element to training. Read why as he explains job aids and their function in the organization.

IBM Cloud: A Private Cloud Story

In this Article, Sameer Paradkar analyzes “ IBM Cloud Private” which he describes as a reliable and scalable cloud platform. He defines 3 key uses for the platform that can provide consistent runtimes, services and management capabilities to the organization.

The Agile Practitioner: Striking a Balance–Meetings vs. Work

In this month’s Column, Tom urges practitioners to regularly evaluate what meetings are on their calendars and challenge their necessity. Meetings are, after all, time consuming and ultimately expensive in terms of sacrificing work time. He suggests a number of alternative communication methods and urges you to make sure that a meeting is the best option before choosing it.

Performance Architecture: Paradise Lost

In their Column this month, Roger Addison and Carol Haig, both residents of California, draw on the Camp fire in northern California and other recent examples of worldwide natural disasters to present a list of invaluable information that will help you create a plan for what to do should disaster strike.

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