Digital Transformation: Turning Data into Value

Having lots of data is not the key to value; rather it is what you do with it that counts. So, what is the key to turning data into value? In his Column this month, Mike Rosen offers five steps to accomplish that goal.

Performance Architecture: The Docent as Zoo Ambassador

As I did, you may well wonder what a zoo docent has to do with performance architecture. To find out, you’ll just have to read what Roger and Carol observed and be prepared for some surprising and interesting insights into what a zoo docent does and how it relates to process.

Harmon on BPM: Process Mining and BPM

In this month’s Column, Paul advocates the use of process mining tools for the day-to-day work of process analysts trying to analyze the effectiveness of existing processes and identifying opportunities for incremental improvement. Read Paul’s take on these helpful tools and his assessment of how they can help save your organization time and money.

Frameworks: There is a Process Core for Digital Efforts

In her second Column in her Digital Transformation series, Holly defines digital transformation and where process fits in an organization’s transformation efforts. As in her March Column, Holly bases her conclusions on the results of an APQC survey that attempts to identify trends that might have an impact on process professionals.

Business Rules Solutions: The Great Rules Impedance Mismatch

In this Column, Ron discusses what he describes as “a great impedance mismatch” between SBVR/ behavioral business rules vs. DMN /decision rules. At the heart of the mismatch is the issue of state-based vs. modeler-invoked evaluation of rules. Read Ron’s insightful analysis of the “mismatch” and his call to move beyond limited-function decisioning systems to comprehensive rule-based business solutions.

Harmon on BPM: The One Best Way to Play Baseball

Paul recently read an article on how the Houston Astros are winning by using advanced analytics. The article describes how the Astros General Manager, Jeff Luhnow, applies (AI) data and analytics to examine and improve the Astros performance.

Harmon on BPM: The Varieties of BPM

Paul recently got into a discussion about BPM with a group of practitioners and discovered that each was doing something rather different. From that discussion, he was reminded of the variety of perspectives that a really comprehensive approach to business process management, process improvement or business transformation must embrace. In this column, he provides a brief summary of those perspectives.

Essentials of Business Architecture: Design the Business Phase

In his previous Column, Roger examined the “Define the Business” phase of the business architecture approach. In this Column, he examines the next phase, Design the Business Phase, which deals with translating the strategy into structural models to enable prioritization in the subsequent two phases.

Practical Process: BPM Myth or Method?

In talking to many people in many organizations in many places, Roger Tregear is frequently told things about BPM that are, from his perspective, just plain wrong. He refers to them as “process urban myths” and presents them here for your evaluation. Do you have any myths to add?

Human Processes: The Hidden Teams Behind the Swim Lanes

“Processes don’t do work, teams do.” In this Column, Keith focuses on how to ensure
that the teams working on your processes are working effectively. He describes the three things which, he contends, can make a huge difference in accomplishing that goal and can be implemented inexpensively – 1) Hyper-productive teams, (2) Communities of Practice (CoPs), and (3) Center of Excellence (COE).

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