Book Reviews

Business Process Management: The Next Wave: Harnessing the Complexity with Intelligent Agents by Jim Sinur, James Odell, Peter Fingar. Paul Harmon offers his analysis of this recently published book by three well-known BPM authors, who propose agent-oriented BPM as the approach to adopt in taking on the challenges of new and developing technologies.

Business Innovation in the Cloud by Jim Stikeleather and Peter Fingar. Gabrielle Field This book brings together many topics relating to BPM – the Cloud, Globalization, Business Innovation and more. The authors build on innovation constructs they have explored over a number of years to challenge readers regarding the world of innovation opportunities in the […]

Fundamentals of Business Process Management by Marlon Dumas, Marcello La Rosa, Jan Mendling and Hajo A. Reijers Here is a new introduction to BPM for college students studying the subject, which provides a nice overview of what leading BPM programs think important.

To Sell is Human: The Surprising Truth About Moving Others by Daniel H. Pink Tom Bellinson finds Daniel Pink’s approach to selling unique and definitely worth the read. The author recognizes that everyone needs sales skills, regardless of their job title, and that the world has changed since the old sales techniques were developed.

The Lean Startup by Eric Ries In this review, Tom Bellinson urges readers, even those not involved in a startup, to read this book. All businesses in the 21st Century are expected to be establishing products, services and/or markets on an almost continual basis, and The Lean Startup contains excellent advice on doing just that.

Strategy and Business Process Management by Carl F. Lehmann Relating process to strategy is continually cited in the BPTrends BPM Market surveys as a major concern among respondents.This month we look at a book that discusses the relationship between an organization’s strategy and business process management.

Exemplary Performance by Paul Elliott and Al Folsom. Here’s a new book that describes how organizations might think about managing their human resources to achieve superior results. There are a number of diagnostic tools that are widely used by human performance technologists, and this book focuses on a subset of those tools that are used […]

Knowledge Automation by Alan N. Fish. This is one of the important books behind the current shift from business rules to decision management and a major step toward thinking of processes and rules as two sides of the same coin.