Book Reviews

Reviewed by Paul Harmon.

Reviewed by Paul Harmon.

This is not, strictly speaking, a book on business process change. It is, however, a book on how technologies are changing the banking industry, and thus, indirectly, a repository of ideas about the kinds of changes in banking that will lead to new banking processes in the near future. A major focus of the book […]

Artie Mahal worked for years at the head of process improvement at Mars. Then, after retiring, he worked quite awhile longer as a consultant and a teacher. He was a great teacher, because he combines enthusiasm and experience. When Artie tells you of his experiences, you feel as though you are really there facing and […]

This month Paul reviews Process Based Approach to Operational Risk Management by Kannan Subramanian.

This month Paul Harmon reviews Workflow Patterns—The Definitive Guide by Nick Russell, Wil M.P.van der Aalst and Arthur H.M. ter Hofstede.

This month, Paul Harmon reviews Real World Decision Modeling with DMN by James Taylor and Jan Purchase. Paul posed a series of questions to the authors concerning DMN (Decision Modeling Notation) and based his review of the book on their responses.

Paul Harmon gives this book a must read endorsement for anyone interested in cultural change in the context of process change.