Steps Toward a Discipline for Process Managers

Processes–not departments–describe how an organization creates value. You only get what you measure. If you don’t measure value chains and their subsidiary processes, you don’t achieve consistent results. And, finally, someone has to responsible for achieving results if you are to get them.

Culture Change

Different groups have defined Culture Change for different purposes, and the term has been becoming increasingly fuzzy at the same time that it has been becoming increasingly popular. In this overview, Paul Harmon has tried to sort out some of the basic relationships among the different varieties of culture change.

Manufacturing and Service Processes

Manufacturing processes really do differ from service processes. This is important when you consider that most BPM methodologies were developed when people were focusing on manufacturing. Here Paul Harmon will consider what the differences are and why they are important.

Lean and Business Process Management

Paul Harmon and Sandra Foster teamed up to write this piece at an earlier date, but it’s a timeless article as apropos today as it was when it was first written. Let us know your thoughts. Anything you would omit or add to update it?

An Overview of Network Orchestration

In this Article, Lewis Robinson redefines software networking as another name for the orchestration of networks. It is, he says, “a method for automatically programming the behavior of a network.” He provides more detail on what network orchestration is and explains why he believes it’s so crucial.

The Death of Peter Fingar

It is with sadness that BPTrends notes the passing of Peter Fingar, a thinker, writer and consultant who contributed greatly to today’s Business Process Management scene. For most of us, Peter first came to our attention when he co-authored Business Process Management: The Third Wave, in 2003, with Howard Smith. In fact Peter had been […]

Why You Need a Head start on End-to-end Process Management

Organizations use many tools and methodologies to capture information about how they perform day-to-day activities to achieve cost reductions and desired efficiencies. One common approach is end-to-end process management. Nandhini Jeyachandran explains why.

Are We Looking at the Right Tools?

Despite widespread use, many people remain unconvinced of the importance of Business Process Management. Why? What are we getting wrong? Read what Laila Mara Pesoa , Process and Knowledge Management Consultant at Alpha Leonis Advisors, thinks could be at least part of the problem.

How HR Teams Can Apply The Agile Methodology

Frank Hamilton , a professional writing expert and author at Best Writers Online argues that Agile development keeps growing in prominence, and suggests that we need to understand and embrace the changes that Agile has on the roles of business analysts, developers, managers, and even end-users.

What is CRM and Why Should Your Business Be Using It?

Lewis Robinson, a frequent contributor to our pages, asks, “When it comes to CRM, are you wondering what all the buzz is about?” Lewis sees CRM as a powerful tool for any business that involves sales. Read why.

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