How to Hire a Social Media Management Team

Mark Clain, a freelance writer, believes that out-sourcing the management of your social media program will eliminate the hassle and stress that managing an in-house team invariably causes. In this Article, he explains his rationale and offers his advice on qualities you should look for during your outsourcing search.

The 4-Dimensional Swimlane: An expanded view of process modeling

Dr. Drasin. is a professional consultant currently leading the office of Process Improvement and Innovation at the University of Maryland, College Park. In this Article, he expands upon his belief that one of the key aspects of process excellence is that the models are able to balance the syntactic, semantic, and pragmatic needs of the environment.

Modern Compliance Management in Times of Constant Change

Mark McGregor, Senior Vice President of Strategy at Signavio,states that compliance violations can quickly lead to penalties, reputational damage, or even public scandals, there is a lot at stake. An here he offers sound advice for avoiding the pitfalls that can lead to such violations.

Steps for Choosing the Right Business Process Management Software for Your Business

In this Article, Bhavesh Koladiya, a software analyst for SoftwareSuggest, provides eleven steps for selecting the most suitable software vendor for your organization.

Upper Management should Greatly Support an HR Department

Lewis Robinson, a business consultant specializing in social media marketing and sales, is a strong advocate for a strong human resources department which, he contends greatly benefits a company. Read why.

Business Capabilities: Hype or Panacea

In this Article, Ravi Mehra, a business architect at Capstera, defines business capabilities and describes key use cases of business architecture and capability modeling.

BPM and CX

Zbigniew Misiak, a senior consultant at BOC Group and Connie Moore, a Senior Vice President of Research at Digital Clarity Group, offer advice derived from their experiences regarding how customer experience and operational excellence practitioners can work together to successfully implement business transformation projects.

Achieving Business Process Agility through Service Engineering in Extended Business Networks

Paul Grefen and Oktay Turetken of the School of Industrial Engineering at Eindhoven University of Technology in the Netherlands discuss an approach to achieving process agility that is completely tuned to a service-oriented business. BASE/X is such an approach, as the authors explain in this Article.

Block Chain Amidst the Chain of Things—A Nexus of Infinite Potential

Lavanya Easwar, a Senior Architect at Wipro Technologies, examines how Block Chain can act as a key differentiator to greatly enhance an organization’s customer service. She also examines some of the key aspects IT needs to consider in creating effective strategies to enable Block Chain’s potential.

Use BPM to Give Your Business an Edge

Lewis Robinson, a consultant specializing in social media marketing and sales, contends that if you want to build your business to a new level, you need to have the right strategies. One strategy you can leverage is Business Process Management, and Lewis discusses how to apply BPM principles to achieve that goal.