How to Make Your Financial Department Run More Smoothly

Experience as a business process consultant has informed Lewis Robinson’s belief that your whole company benefits when your finance department runs with maximum efficiency. Read the steps he proposes to achieve this efficiency.

Design Thinking versus Business Architecture and Process Improvement

Adrian Grigororiu compares Design Thinking with Design process. Apples and oranges? You may find the result of his efforts surprising.

4 Ways Going Paperless Can Boost Your Company’s Productivity

In this timely Article, Lewis Robinson, a frequent contributor to BPTrends, argues that one of the best ways to make a positive change in your company is to take a more green-friendly approach. By embracing an environmentally-friendly approach, you will cut costs and boost productivity levels at your workplace.

The Rings Framework for Strategy Development; Porter’s Take on Strategy

Adrian Grigoriu, an enterprise architecture consultant, believes that in the modern Digital age, the fast-moving pace of change may endanger your company’s very existence. His solution is to develop a clear strategy analysis and specification frame. In this Article, Adrian Grigoriu shows you how.

Creative Ways to Boost Workplace Spirit

Lewis Robinson, a BPM consultant and a frequent contributor to BPTends, has found that there is a close relationship between the workplace environment and productivity. In this brief Article, he offers easy to achieve ways to improve the atmosphere of your work environment in order to improve your organization’s productivity.

Super Users in Action: Documentation

Laila Māra Pesoa, process knowledge management expert at the Cabot Corporation, continues her series defining the role of a “Super User”, this time with a focus on documentation and its importance in successfully fulfilling the “Super User” role.

“Chunking” as a Tool for Effective Communication and Change

Mark opines, “Sometimes as BPM or Process professionals, we get hung up on maps and models etc, and we forget that there are other tools and techniques we need to leverage.” In his Article, he introduces a technique labelled “Chunking”. Read the Article to learn what it is and how it might work for you.

A Gas to Liquids Generic Business Architecture

Adrian Grigoriou, an executive Enterprise Strategy and Architecture Consultant, believes that a single page diagram, illustrating the core enterprise business functions and flows, is key for stakeholders to understand the enterprise and align their points of view. He presents the model in this article along with the benefits and instructions for how to use it.

The Death of Process Mining?

In his June Column, Paul Harmon mentioned process mining as a tool to assist process analysts and made a reference to the first “International Conference on Process Mining.” Mark McGregor attended the meeting and, in this article, he shares his insights and observations.

From Process Excellence to Customer Excellence

Mark McGregor believes the process community is facing new opportunities and threats in equal measure. The threats are coming from the various Customer Service communities which, his analysis suggests, are intensely aligned with the agenda of the business leadership. Their success is due to a great extent to their “outside in” approach. Read Mark’s Article to better understand “outside-in” and why combining Customer Service with Process Management delivers a vastly improved customer experience.

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