July 2022

Harmon on BPM: A General Management Model

This month Harmon describes the overall manager that is used to describe how the manager of a business process works to assure that the process is working as it should. This management model provides the basis for all subsequent discussions of how process managers do their jobs.

Processes and Capabilities

This article provides a quick overview of how the terms Process and Capabilities can be used in BPM. Some will disagree, but this makes sense to us and has proven quite workable.

Burlton: Why I Wrote Business Architecture

Roger Burlton has just published a new book on Business Architecture and provides an overview of the basic concepts and an explanation of what led him to write the book.

Copies-R-Us: A Case Study (Part 2)

This month we continue with our study of how one would apply the BPTrends Associates Process Redesign Methodology to a specific process redesign problem.

June 2022

Harmon on BPM: The Scope of Management

Paul Harmon describes what managers are expected to do, and considers how process management fits within the overall managerial role.

Practical Process: Process Improvement Is Not Enough

Roger Tregear discusses a pyramid of process tasks and points out that process improvement, while important, isn’t the complete job facing a business manager.

Should Every Manager Be a Process Manager?

Harmon’s comment on a historic column that Roger Tregear wrote on Process Management.

Copies-R-Us: A Case Study (Part 1)

Here is a detailed case study that illustrates how the BPTrends Associates Process Redesign Methodology is applied to a specific process redesign problem.

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