June 2022

Harmon on BPM: The Scope of Management

Paul Harmon describes what managers are expected to do, and considers how process management fits within the overall managerial role.

Practical Process: Process Improvement Is Not Enough

Roger Tregear discusses a pyramid of process tasks and points out that process improvement, while important, isn’t the complete job facing a business manager.

Should Every Manager Be a Process Manager?

Harmon’s comment on a historic column that Roger Tregear wrote on Process Management.

Copies-R-Us: A Case Study (Part 1)

Here is a detailed case study that illustrates how the BPTrends Associates Process Redesign Methodology is applied to a specific process redesign problem.

Culture Reigns Supreme in Process Teams’ Priorities

Holly Lyke-Ho-Gland describes the results of APQC’s annual process and performance management (PPM) survey of trends and challenges facing PPM professionals in the year ahead.

Harmon on BPM: Management Processes

Paul Harmon describes a new book he is working on and presents a bit from the book’s Introduction.

The BPTrends Associates Methodology

A quick overview of how BPTrends Associates conceptualizes the business process space. A good process change methodology ought to systematically address all of these concerns.

Once More: Porter on Competitive Advantage

Paul Harmon describes the continuing importance of Michael Porter’s Competitive Advantage concept to process professionals.

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together by James P. Womack and Daniel T. Jones.

Reviewed by Paul Harmon.

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