Practical Process: Fair Dinkum Process Governance

Roger Tregear says that fair dinkum is an Australian slang expression meaning that “something is unquestionably good or genuine devoid of any actual or potential nonsense…” While much is written about process governance and the process owner (PO) role, much of it isn’t fair dinkum and doesn’t help a process owner understand what they are really supposed to do.

Dynamic Business Process Management in the Knowledge Economy: Creating Value from Intellectual Capital. By Marek Szelągowski.

Paul Harmon gives this book a thumbs up saying that the author succeeds by offering practical advice about the kinds of BPM issues you should be thinking about in the knowledge economy.

Performance Architecture: Performance Architects on Architecture

Since Americans spend 90 percent of their time indoors, surrounded by architecture, Roger Addison and Carol Haig ask what architecture does for people. In this Column, they offer their perspective on this question. Read their compelling analysis. From your own experience, what would you add?

Daring Greatly by Brené Brown

BPTrends Columnist, Tom Bellinson, is constantly on the lookout for material that will enhance his work as an agile practitioner. In one such search, he encountered Daring Greatly. What he found particularly compelling about the author’s analysis is that she uses empirical evidence coupled with statistical analysis to back her ideas. High praise from someone I know to be a careful and dead center critic.

Harmon on BPM: Three Jobs I’d Like

Paul muses that “it would be fun to have a full-time job with an organization and deal with the organization’s problems on an ongoing basis.” When I think that way, I usually proceed to think in terms of a job that I’d like. In this Column, Paul cites and defines those three jobs and what he would do to be successful in those positions.

“Chunking” as a Tool for Effective Communication and Change

Mark opines, “Sometimes as BPM or Process professionals, we get hung up on maps and models etc, and we forget that there are other tools and techniques we need to leverage.” In his Article, he introduces a technique labelled “Chunking”. Read the Article to learn what it is and how it might work for you.

A Gas to Liquids Generic Business Architecture

Adrian Grigoriou, an executive Enterprise Strategy and Architecture Consultant, believes that a single page diagram, illustrating the core enterprise business functions and flows, is key for stakeholders to understand the enterprise and align their points of view. He presents the model in this article along with the benefits and instructions for how to use it.

Harmon on BPM: The Fourth Edition of Business Process Change

Paul discusses the history of his landmark book on process change and explains the updates and changes to accommodate new trends and practices that readers will experience in the brand new 4th Edition, just published this spring.

The Agile Practitioner: Getting the Data

Tom Bellinson asserts that “To understand what is meant by “long-range planning,” we need to go back to the traditional approach to product planning.” In addition to gathering evidence, good product managers should also be directly interacting with users and associated product stakeholders.

The Death of Process Mining?

In his June Column, Paul Harmon mentioned process mining as a tool to assist process analysts and made a reference to the first “International Conference on Process Mining.” Mark McGregor attended the meeting and, in this article, he shares his insights and observations.

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