Case Management: A Review of Modeling Approaches
In 2008, the Object Management Group issued an RFI on “dynamic Business Activity modeling” in response to what they perceived as a need to model case management processes. In the first of two Articles, Henk de Man, Research Director at Cordys, one of several BPMS companies that responded to the RFI, defines and characterizes case management and offers his analysis of the various business process management approaches which aim to support case management.
Case Management: A Review of Modeling Approaches
January 6, 2009 , By