BPTrends Polls

• Our organization does not expect employees or supervisors to improve processes. Improvement comes from process teams from outside the workplace. (21%, 4 Votes)
• Our managers and supervisors coach and support employee teams when they seek to improve their own processes (26%, 5 Votes)
• Our organization trains employees to think of themselves as responsible for the processes they work on. (32%, 6 Votes)
• Our organization trains managers and supervisors in the skills needed to make process a day-to-day part of our organization. (21%, 4 Votes)

Total Voters: 12

• About how to implement a process change using human performance change techniques (10%, 4 Votes)
• About how to implement a process change using IT practices and techniques (17%, 7 Votes)
• About how to use Lean practices and techniques (12%, 5 Votes)
• About how to manage a process improvement effort (14%, 6 Votes)
• About how to use a BPMS tool to support a redesign effort (10%, 4 Votes)
• About how to do plan and execute a business process redesign project (10%, 4 Votes)
• About how to develop a performance management system or program (2%, 1 Votes)
• About how to set up an business process center of excellence (7%, 3 Votes)
• About business process or enterprise architecture approaches, practices and techniques (19%, 8 Votes)

Total Voters: 18

• Nothing has changed. We are doing the same amount of process training this year as last. (50%, 6 Votes)
• We are doing less BPM training, but more training in Lean and Six Sigma (8%, 1 Votes)
• We are doing less Lean and Six Sigma training but more BPM training (0%, 0 Votes)
• We are still doing outside training, but doing less internal training (0%, 0 Votes)
• We are doing more internal training, but go outside for less process training (25%, 3 Votes)
• We continue to train employees in business process analysis and design skills (8%, 1 Votes)
• We have done a lot of process training and do not need any more at this time (9%, 1 Votes)

Total Voters: 12

• I place an emphasis, in all my dealings, on improving the overall success of the process (21%, 3 Votes)
• I work with the managers of other processes that my process interacts with to determine how we can improve the larger process we support (21%, 3 Votes)
• I measure activity inputs, outputs and flows between activities and use the results of process measures to make management decisions (14%, 2 Votes)
• I work with outside teams or consultants to try to improve the process I manage (7%, 1 Votes)
• I lead teams to analyze process problems and to improve how tasks or processes are performed (21%, 3 Votes)
• I talk with employees who report to me about processes and how our tasks contribute to the success of larger processes (14%, 2 Votes)

Total Voters: 4

• Yes, we are deploying it and expect it will give us significant advantages (0%, 0 Votes)
• Yes, we are beginning to explore its uses (40%, 8 Votes)
• No, it doesn't seem ready for commercial use (60%, 12 Votes)

Total Voters: 20