BPTrends Polls

• We have a detailed business process architecture, we gather data on performance, and we keep track of how things like software applications and employee training are tied to specific processes. (6%, 1 Votes)
• We have a business process architecture and we gather data each month or quarter to determine how each process is performing (0%, 0 Votes)
• We have a detailed business process architecture which we update whenever we modify a major business process (19%, 3 Votes)
• We have a simple diagram that shows all our major business processes (25%, 4 Votes)
• We have models for some of our important business processes, but they aren't integrated or systematic (31%, 5 Votes)
• We have a business architecture, but it does not include a model of all our business processes (19%, 3 Votes)

Total Voters: 16

• We aren't interested in creating process management applications that a manager could use to control the day-to-day flow of a process. (20%, 4 Votes)
• Our managers use the tools and they don't like or need complex tools. (10%, 2 Votes)
• Our budgets are limited and we get tools like Visio as part of our Microsoft suite. (50%, 10 Votes)
• We are only modeling simple business processes. (20%, 4 Votes)

Total Voters: 20

• We use a variety of tools, including most of those described above. (4%, 1 Votes)
• We use process mining tools that examine databases to identify and quantify process patterns. (4%, 1 Votes)
• We use software tools to model and control the use of business rules for process decision making. (4%, 1 Votes)
• We use BPMS tools, modeling tools that can also monitor ongoing software while processes are being executed. (17%, 4 Votes)
• We only use simple modeling tools--like Visio--to describe processes. (61%, 14 Votes)
• None. We do our process work by hand. (10%, 2 Votes)

Total Voters: 23

• We will be focusing on gathering and sharing precise measures of employee performance so that everyone knows their contribution to the overall process effort. (0%, 0 Votes)
• We will be focusing on teaching supervisors or managers to reinforce employees in a more effective manner. (20%, 2 Votes)
• We will be focusing on improving employee motivation by rearranging incentives or providing a more reinforcing work environment. (10%, 1 Votes)
• We'll be focusing on teaching employees a generic skill or approach. (e.g. to be more curious to customers.) (10%, 1 Votes)
• We'll be focusing on teaching employees the use of a new technique or piece of hardware that will be used in an improved process. (10%, 1 Votes)
• We'll be focusing on teaching employees the steps involved in a new or improved business process we are introducing. (50%, 5 Votes)

Total Voters: 10

• We'll be launching a major effort to gather more data on process performance, or to manage using process data. (0%, 0 Votes)
• We'll be launching a major Six Sigma or Lean initiative. (0%, 0 Votes)
• We'll be launching employee or manager training to make them more capable of improving business processes (0%, 0 Votes)
• We'll be making major changes in our IT infrastructure designed to support new ways of interfacing/interacting with partners or customers (0%, 0 Votes)
• We'll be launching one or more major business process redesign projects with the emphasis on improving software applications or interfaces. (18%, 2 Votes)
• We'll be launching one or more major business process redesign project with the emphasis on improving employee performance. (55%, 6 Votes)
• We'll be launching more small-scale process improvement projects (27%, 3 Votes)

Total Voters: 11