BPM in Europe: BPM-Forum Polska
There are a number of process analysis models that are designed to focus on more complex human interactions. One example is the RAD approach of Oulds and Harrison-Broninski and another is the Closed-Loop Business Interaction Model of Winograd and Flores. Both are useful in special circumstances, but neither replaces a basic workflow diagram.
BPM in Europe: BPM-Forum Polska
July 11, 2006 , By