BPM and SOA: Collaborative Knowledge Processes
Mike Rosen identifies a variety of factors inherent in knowledge processes that do not lend themselves to traditional BPMS solutions. How to accommodate the unpredictable and interactive nature of knowledge workers is the challenge the next generation of BPM must deal with. Read Mike`s Column for his insightful perceptions on this important issue.
BPM and SOA: Collaborative Knowledge Processes
February 2, 2010 , By