BPM and Lean, Part 2—More Planning and Change Management
In the second Article in a series of three on BPM and Lean, Christine Dicken and Cheryl Walker continue their saga of Pete Jr. and his struggles to eliminate the many problems in his pizza business. In Part 1, with the help of a team of Lean experts, he identified the source of the problems. In this installment, the team works with Pete to analyze possible solutions and to select the best plan for implementation.
BPM and Lean, Part 2—More Planning and Change Management
November 6, 2012 , By