BPM-A Global View: What makes BPM Human Centric

BPM-A Global View: What makes BPM Human Centric
In response to his previous column many of you asked about the specific requirements of human-centric BPM and why those requirements are so difficult to deliver. Rashid Khan provides some answers and proposes some solutions in this month's column.

Rashid Khan

Rashid Khan

Rashid Khan, author of Business Process Management: A Practical Guide, is the Founder of Chatty Solutions (www.chattysolutions.com), a company that markets a mobile application platform. Previously he leveraged his entrepreneurial skills to build Ultimus (www.ultimus.com)into a successful global enterprise. In 1983, without any outside capital, Khan founded SINTECH, Inc., a start-up that pioneered the use of application software for mechanical testing automation. After a successful run in which he turned the company into an industry leader, he sold SINTECH, Inc. to MTS Systems Corporation. In 1994, Khan founded Ultimus, providing the start-up finances on his own to allow the company to pursue a long-term vision unencumbered by short-term financial objectives. Ultimus became a recognized leader in BPM employs 270 people in seventeen offices across the globe. Khan holds an MBA from Harvard Business School, a Masters in Computer Science from University of California at Berkeley, and a B.S. in Computer Science from M.I.T. Khan can be reached at rashid@chattysolutions.com.
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