BPM: A Global View: It’s All About the Person in the Process, Stupid

Rashid Khan, author of Business Process Management: A Practical Guide, is the Founder of Chatty Solutions (www.chattysolutions.com), a company that markets a mobile application platform. Previously he leveraged his entrepreneurial skills to build Ultimus (www.ultimus.com)into a successful global enterprise. In 1983, without any outside capital, Khan founded SINTECH, Inc., a start-up that pioneered the use of application software for mechanical testing automation. After a successful run in which he turned the company into an industry leader, he sold SINTECH, Inc. to MTS Systems Corporation. In 1994, Khan founded Ultimus, providing the start-up finances on his own to allow the company to pursue a long-term vision unencumbered by short-term financial objectives. Ultimus became a recognized leader in BPM employs 270 people in seventeen offices across the globe. Khan holds an MBA from Harvard Business School, a Masters in Computer Science from University of California at Berkeley, and a B.S. in Computer Science from M.I.T. Khan can be reached at rashid@chattysolutions.com.