Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition by Paul Niven
This is the second edition of Paul Niven's popular step-by-step approach to developing a balanced scorecard system. Paul Harmon takes this opportunity to review a standard approach to creating and using a balanced scorecard system and contrasts it to the approach increasingly used by business process people.
Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition by Paul Niven
October 7, 2008 , By