Tom Shea

Tom Shea is Lombardi Software's Practice Leader for Transformation and is a Certified Lean Six Sigma Master Black Belt with with over 17 years experience in process improvement and re-engineering. Tom started out in manufacturing, as an engineer for DEC trained in Lean and Six Sigma for manufacturing as a deployment leader; he extended the methodology to sales, service, and marketing at DEC. At Gateway, Tom was the Engineering Manager and MBB in the Call Centers, Manufacturing, and RMA processes. At Western Union, he served as Director or Six Sigma, and was MBB in the Service Centers and a key team member in Lean Sigma/BPM integration initiatives.


Sorry, no content matched your criteria.

Share
Share