Real-Time Six Sigma with BPM Suites Dr. Setrag Khoshafian, VP of BPM Technology at Pegasystems Inc., asserts that BPM, like Six Sigma, is about “process improvement” using automation, management and continuous improvement. He then categorizes different types of “process” within an organization and, ultimately, demonstrates how BPMS Suites can help support Six Sigma projects.
Setrag Khoshafian
Setrag Khoshafian is Vice President of BPM Technology at Pegasystems. One of BPM's early pioneers, Dr. Khoshafian is the author of several books on computing and business process management, including Introduction to Groupware, Workflow, and Workgroup Computing, published by John Wiley and Sons in 1995. At Pegasystems, Dr. Khoshafian is responsible for leading product direction and BPM technology strategy and is also involved in numerous technology, marketing, alliance, and customer initiatives. Prior to his role at Pegasystems, Dr. Khoshafian served as Senior Vice President of Technology at Savvion. He represents Pegasystems Inc. in various BPM standardization bodies. In addition to BPM, he is a noted expert on SOA, object-orientation, and database technologies.
