Paul Harmon

Executive Editor and Founder, Business Process Trends

Paul HarmonIn addition to his role as Executive Editor and Founder of Business Process Trends, Paul Harmon is Chief Consultant and Founder of BPTrends Associates, a professional services company providing educational and consulting services to managers interested in understanding and implementing business process change.

Paul is a noted consultant, author and analyst concerned with applying new technologies to real-world business problems. He is the author of Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (2003). He has previously co-authored Developing E-business Systems and Architectures (2001), Understanding UML (1998), and Intelligent Software Systems Development (1993). Mr. Harmon has served as a senior consultant and head of Cutter Consortium's Distributed Architecture practice. Between 1985 and 2000 Mr. Harmon wrote Cutter newsletters, including Expert Systems Strategies, CASE Strategies, and Component Development Strategies.

Paul has worked on major process redesign projects with Bank of America, Wells Fargo, Security Pacific, Prudential, and Citibank, among others. He is a member of ISPI and a Certified Performance Technologist. Paul is a widely respected keynote speaker and has developed and delivered workshops and seminars on a wide variety of topics to conferences and major corporations through out the world.

Paul lives in Las Vegas.

Paul can be reached at pharmon@bptrends.com


Harmon on BPM: Thinking about Post-Pandemic Processes

Our May survey revealed that 17% of our readers are still working at their normal place of employment. At the same time about 60% of our readers are still working, but working at home. Others have been laid off. Paul observes that this is a time of business disruption from which we’re not likely to recover for a long time. So, what might be the long lasting effects of this disruption?

Harmon on BPM: Major Transformation, Incremental Improvement and AI

Paul exhorts readers to think beyond the idea that AI is nothing more than Robotics Process Automation. “AI is a call to think big – to imagine new futures and new industries – to imagine transformed business processes.” Read his Column to learn why he thinks this is so.

Harmon on BPM: Business Process Trends

Since we began publishing BPTrends in 2003, Paul has attempted to provide readers with a broad understanding of the process market. Though not the most exciting reading, Paul concedes, he continues to provide everyone who works in the process area with a good understanding of the market and where the market is trending. Read his latest update on where we are and where we’re headed.

Harmon on BPM: Recycling

Paul devotes his Column this month to the all-important topic of recycling. Business processes take inputs and convert them into valued outputs. However, the dirty secret is that while business processes take some inputs and convert them into valued outputs, most are, in fact, converted into waste bi-products that are simply thrown away. Read some thoughts on this important topic in Paul’s Column.

Harmon on BPM: Artificial Intelligence–Some Recent Developments

This month, Paul explores some recent developments in AI which he believes is the most popular technology today. To keep readers up to date, he decided to do a review featuring some recent announcements. Read further to learn more about what he learned.

Harmon on BPM: Why Isn’t Process a First Class Concern to Business?

Paul recently came across several articles regarding changes being made to business school curricula to better prepare MBA students for today’s business environment. The articles addressed some specific changes to the programs but none of them talked about changing the fundamental content and none of them addressed the need for including BPM topics. In this column Paul asks Why Not?

Harmon on BPM: The Internet of Things

It’s the holiday season and, like many of us, Paul is thinking of gifts for his friends and loved ones. Read his thoughts regarding one possibility he’s considering and why.

Harmon on BPM: Google’s DeepMind and StarCraft 2

Process practitioners are increasingly engaged in revising or creating new processes to accommodate AI software applications. AI is a term for a large collection of computer techniques that can be used to get computers to do new projects for the organization. Read Paul’s Column for insight into these techniques.

Harmon on BPM: Understanding Business Process Management

Paul’s experience in Business Process Management spans 50+ years, from its beginnings in the 1960’s to the present. In his Column this month, he recounts what BPM was then and what it has evolved to be today. Paul’s perspective is interesting and it is enlightening to explore the roots of BPM and learn some things you might not have known.

Dynamic Business Process Management in the Knowledge Economy: Creating Value from Intellectual Capital. By Marek Szelągowski.

Paul Harmon gives this book a thumbs up saying that the author succeeds by offering practical advice about the kinds of BPM issues you should be thinking about in the knowledge economy.

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