Paul Harmon

Executive Editor and Founder, Business Process Trends

Paul HarmonIn addition to his role as Executive Editor and Founder of Business Process Trends, Paul Harmon is Chief Consultant and Founder of Enterprise Alignment, a professional services company providing educational and consulting services to managers interested in understanding and implementing business process change.

Paul is a noted consultant, author and analyst concerned with applying new technologies to real-world business problems. He is the author of Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (2003). He has previously co-authored Developing E-business Systems and Architectures (2001), Understanding UML (1998), and Intelligent Software Systems Development (1993). Mr. Harmon has served as a senior consultant and head of Cutter Consortium's Distributed Architecture practice. Between 1985 and 2000 Mr. Harmon wrote Cutter newsletters, including Expert Systems Strategies, CASE Strategies, and Component Development Strategies.

Paul has worked on major process redesign projects with Bank of America, Wells Fargo, Security Pacific, Prudential, and Citibank, among others. He is a member of ISPI and a Certified Performance Technologist. Paul is a widely respected keynote speaker and has developed and delivered workshops and seminars on a wide variety of topics to conferences and major corporations through out the world.

Paul lives in San Francisco.

Paul can be reached at pharmon@bptrends.com


Harmon on BPM: Establishing Objectives for Agile Process

In the November Poll, we asked our readers to tell us what percent of their processes were well documented, modeled and routinely measured. The results revealed a considerable discrepancy between interest and application. In this Column, Paul presents the Stakeholder Diagram as a tool to simplify an agile process redesign.

Harmon on BPM: Wil van der Aalst and a New BPM Program

Hearing the news that Wil van der Aalst had been asked to create a new Process and Data Science group at Aachen University in Germany, Paul contacted him to ask him about his new undertaking. His Column this month features Dr. van der Aalst’s responses.

Harmon on BPM: Toward an Agile BPM Methodology, Part 1, Identifying Problems

The Agile approach opposes the formal process methodologies that put more emphasis on developing an architecture and surveying an organization. The main driver for this change is the growing role that transformative technologies are playing in our organizations. In this first Column on an agile BPM approach, Paul addresses one issue: identifying the opportunity to be addressed by the new technology.

Harmon on BPM: Business Process Conferences

In this Column, Paul discusses the decline in Conferences focused on BPM which he attributes to the idea that “we are currently in a lull, waiting for some new development to put fresh wind in the process sails.” He provides commentary on the fall 2017 conferences and looks forward with great enthusiasm to spring 2018 conferences.

Harmon on BPM: Toward an Agile BPM Methodology

Paul predicts that every company is going to be engaged in constant redesign and transformation within the next few years. He suggests that business change practitioners need an agile methodology to accommodate the ongoing need for change. Let us know your thoughts on Paul’s predictions.

Harmon on BPM: Robotic Process Automation Comes of Age

The need for Robotic Process Automation occurs when employees routinely need to work with two or more existing applications and transfer data between them. Read Paul’s Column on why RPA is increasingly becoming a solution to consider.

Harmon on BPM: Value Chains vs. Ecosystems

Paul reflects on what Michael Porter meant when he described a value chain in 1985 and compares it to how the definition has changed over the years using Amazon and Uber as contemporary examples.

Harmon on BPM: Business Process Architectures

Paul Harmon says that “Words decay with use.” In his Column this month he explores the various definitions of Business Architecture that have evolved over the years.

Harmon on BPM: Two Types of Digital Transformation

This month Paul continues his discussion of Digital Transformation. In this Column, Paul draws a distinction between Digital Transformations that are, in fact, redesigns, and those that really involve creating a new process from scratch.

Book Review: Process Based Approach to Operational Risk Management

This month Paul reviews Process Based Approach to Operational Risk Management by Kannan Subramanian.

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