Paul Harmon

Executive Editor and Founder, Business Process Trends

Paul HarmonIn addition to his role as Executive Editor and Founder of Business Process Trends, Paul Harmon is Chief Consultant and Founder of BPTrends Associates, a professional services company providing educational and consulting services to managers interested in understanding and implementing business process change.

Paul is a noted consultant, author and analyst concerned with applying new technologies to real-world business problems. He is the author of Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (2003). He has previously co-authored Developing E-business Systems and Architectures (2001), Understanding UML (1998), and Intelligent Software Systems Development (1993). Mr. Harmon has served as a senior consultant and head of Cutter Consortium's Distributed Architecture practice. Between 1985 and 2000 Mr. Harmon wrote Cutter newsletters, including Expert Systems Strategies, CASE Strategies, and Component Development Strategies.

Paul has worked on major process redesign projects with Bank of America, Wells Fargo, Security Pacific, Prudential, and Citibank, among others. He is a member of ISPI and a Certified Performance Technologist. Paul is a widely respected keynote speaker and has developed and delivered workshops and seminars on a wide variety of topics to conferences and major corporations through out the world.

Paul lives in Las Vegas.

Paul can be reached at pharmon@bptrends.com


Harmon on BPM: Artificial Intelligence–Some Recent Developments

This month, Paul explores some recent developments in AI which he believes is the most popular technology today. To keep readers up to date, he decided to do a review featuring some recent announcements. Read further to learn more about what he learned.

Harmon on BPM: Why Isn’t Process a First Class Concern to Business?

Paul recently came across several articles regarding changes being made to business school curricula to better prepare MBA students for today’s business environment. The articles addressed some specific changes to the programs but none of them talked about changing the fundamental content and none of them addressed the need for including BPM topics. In this column Paul asks Why Not?

Harmon on BPM: The Internet of Things

It’s the holiday season and, like many of us, Paul is thinking of gifts for his friends and loved ones. Read his thoughts regarding one possibility he’s considering and why.

Harmon on BPM: Google’s DeepMind and StarCraft 2

Process practitioners are increasingly engaged in revising or creating new processes to accommodate AI software applications. AI is a term for a large collection of computer techniques that can be used to get computers to do new projects for the organization. Read Paul’s Column for insight into these techniques.

Harmon on BPM: Understanding Business Process Management

Paul’s experience in Business Process Management spans 50+ years, from its beginnings in the 1960’s to the present. In his Column this month, he recounts what BPM was then and what it has evolved to be today. Paul’s perspective is interesting and it is enlightening to explore the roots of BPM and learn some things you might not have known.

Dynamic Business Process Management in the Knowledge Economy: Creating Value from Intellectual Capital. By Marek Szelągowski.

Paul Harmon gives this book a thumbs up saying that the author succeeds by offering practical advice about the kinds of BPM issues you should be thinking about in the knowledge economy.

Harmon on BPM: Three Jobs I’d Like

Paul muses that “it would be fun to have a full-time job with an organization and deal with the organization’s problems on an ongoing basis.” When I think that way, I usually proceed to think in terms of a job that I’d like. In this Column, Paul cites and defines those three jobs and what he would do to be successful in those positions.

Harmon on BPM: The Fourth Edition of Business Process Change

Paul discusses the history of his landmark book on process change and explains the updates and changes to accommodate new trends and practices that readers will experience in the brand new 4th Edition, just published this spring.

Harmon on BPM: Process Mining and BPM

In this month’s Column, Paul advocates the use of process mining tools for the day-to-day work of process analysts trying to analyze the effectiveness of existing processes and identifying opportunities for incremental improvement. Read Paul’s take on these helpful tools and his assessment of how they can help save your organization time and money.

Harmon on BPM: The One Best Way to Play Baseball

Paul recently read an article on how the Houston Astros are winning by using advanced analytics. The article describes how the Astros General Manager, Jeff Luhnow, applies (AI) data and analytics to examine and improve the Astros performance.

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