You Have Modeled a Better Process—Now What? How does a company ensure that the exercise of defining a new process becomes a reality—not just for a month or a quarter, but for the foreseeable future? In this Article, Nilay Thakkar discusses four key activities that will drive long term process adherence.
Nilay Thakkar is a Managing Director at ACME Business Consulting in San Diego, California with focus areas in Agile project development and program management. He holds a bachelor’s degree from University of Virginia and a MBA from Santa Clara University. As the Managing Director of ACME Business Consulting's San Diego office, Nilay specializes in Agile project development and program management, with deep experience implementing major process reengineering programs. Prior to ACME, Nilay worked at HSBC where he led marketing and operations organizations that focused on strategic planning, analytics, forecasting, and system implementation. He holds a bachelor’s degree from University of Virginia and a MBA from Santa Clara University.
