In this Article, Shiva Nadarajah and Atul Sapkal consultants at Sapient Global Markets, define business capabilities and show where they fit into the overall process, and how they can be used to drive meaningful decisions to gain alignment from strategy through execution. To illustrate the use and value of the business capability map, they include an example from the wealth management industry.
Shiva Nadarajah is a Director with expertise in the assessment and delivery of large-scale, mission-critical engagements. He has experience conducting holistic reviews of large, complex programs to help clients diagnose potential effectiveness issues and recalibrate and mobilize initiatives that require rapid turnaround. Shiva helps executives evaluate the case for investment and manages teams that work with clients to establish programs for success.
Atul Sapkal is a Boston-based business and management consultant providing tactical and strategic consulting services to clients in financial services, particularly capital markets and wealth management. With over 11 years of experience developing new products and services, designing and implementing enterprise solutions and effecting industry change, he brings clients clear insights and proven solutions that help them discover new business opportunities and overcome challenges.