Keith Harrison-Broninski

Keith Harrison-BroninskiKeith Harrison-Broninski is a consultant, writer, researcher and software developer working at the forefront of the IT and business worlds. Keith wrote the landmark book "Human Interactions: The Heart And Soul Of Business Process Management", described by reviewers as "the overarching framework for 21st century business technology" and "a must read for Process Professionals and Systems Analysts alike". Keith founded Role Modellers, whose company mission is to develop understanding and software support of collaborative human work processes, the field Keith pioneered with his work on Human Interaction Management. For more information about Keith, see http://keith.harrison-broninski.info.


Human Processes: The Hidden Teams Behind the Swim Lanes

“Processes don’t do work, teams do.” In this Column, Keith focuses on how to ensure
that the teams working on your processes are working effectively. He describes the three things which, he contends, can make a huge difference in accomplishing that goal and can be implemented inexpensively – 1) Hyper-productive teams, (2) Communities of Practice (CoPs), and (3) Center of Excellence (COE).

Human Processes: Creating a Network

In his Column this month, Keith summarizes two key ideas that evolved from research into the theory of Human Interaction Management. Keith believes these ideas to be particularly relevant and provides a set of five principles that help ensure productive collaboration.

Human Processes: What Makes Good Change?

In order to answer the question of what makes good process change, Keith suggests that it might be necessary to prioritize which processes you spend the most time on. But which of these processes should you select? Keith proposes possible criteria to select the best candidates.

Human Processes: What Makes a Good Process?

Respecting a long tradition in consultancy, Keith has organized his guide to process quality into 5’C;s, and he presents them in this month’s Column.

Human Processes: Too Many Cooks

This month, Keith takes a look back on how much has changed in the process handling of human work in the workplace in the ten years he’s been writing his Column. Read what his expectations were then and where we are in terms of the changes he anticipated process would bring to the business world.

Human Processes: Too Many Cooks

Keith Harrison-Broninski opines that in some organizations, it seems that everybody is creating processes. Large companies may have several change initiatives happening simultaneously, and the people involved don’t always realize that their colleagues are making new versions of the same or closely related processes. The only way to deal with this is at the enterprise level, and Keith offers some advice on how to do so.

Human Processes: The Rise of Humans

In his November Column, Keith discussed how collaborative processes are fundamental to initiatives in which the third sector (community and voluntary–the other two being public and private) plays a significant part, and how the importance of such initiatives is set to increase dramatically in years to come. In this Column, he discusses the impact of maturing automation technologies.

Human Processes: Collaboration = community

Keith suggests that third sector organizations which, as he defines them, include groups from the social/community/voluntary sector, need to become skilled at collaboration and are often led by highly networked individuals who mentor their colleagues to develop and use collaboration skills. Collaboration, he believes, is the lifeblood of this sector.

Human Processes: A Kiss from the Military

In this Column, Keith describes a little known but widely used approach to EA that emerges from the military called NAF (Nato architecture framework). Keith thinks of this framework as a way to keep it simple stupid (kiss). Read his Column for details.

Human Processes: Happy New Processes

To date, the focus of business process practitioners is on defining and then streamlining workplace activities. Keith Harrison-Broninski wonders if that will be the case in ten years. Read his Column to discover his thoughts on the future of business process. What do you think?

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