Howard Smith

Howard SmithHoward Smith has worked in the information technology and management consulting business for over 38 years. A sought after keynote speaker, advisor and problem solver, Howard's expertise spans early-stage technology, software engineering, systems integration, business process, services innovation, idea management and horizon scanning.

At CSC (now DXC) Howard held the roles of Director of E-Strategy (eCommerce), Global Process Manager (CSC 'e4' Enterprise Architecture), Chief Technology Officer (CTO) and Director of Strategic Innovation. Howard's 'ideas' program (CSC employee and customer 'collective intelligence') added over $500M value to the company's bottom line. His innovation campaigns shaped several of the company's strategic CEO-led initiatives, including the pioneering Corporate Responsibility & Sustainability program.

Howard is the author of two influential books: Business Process Management: The Third Wave and IT Doesn't Matter: Business Processes Do. The vision set out in these works generated over three-hundred articles in the IT media and are widely credited with having stimulated a 'third wave' of business process thinking.

Howard was a founding member and elected co-chair of the Business Process Management Initiative (BPMI.org). The non-profit group, which developed the specifications of BPML and BPMN and a vision and architecture for a new style of Business Process Management System (BPMS), grew to over 230 members (BPM vendors and corporate users) under his leadership.

Howard is also the author of Southbeach Notation and advises on innovation, creativity, TRIZ practice and notation.

Howard can be reached at smithhn@gmail.com, on Twitter @smithh and @sbnotation or via LinkedIn at https://www.linkedin.com/in/smithh/


Process Innovation: Oliver’s Garage

Process Innovation: Oliver’s Garage This month, Howard Smith resumes his Column on P-TRIZ with an engaging, true story involving an eleven year old boy, three garages, and an innovation process. The story illustrates how, using P-Triz, any business process can be improved, yielding an ideal design.

Process Innovation: P-TRIZ and the Theories of Clay Christensen

Process Innovation: P-TRIZ and the Theories of Clay Christensen In Part 8 of his series on P-TRIZ, Howard Smith discusses Clayton Christensen’s theories of disruptive innovations and compares the Christensen solutions with a TRIZ approach to the same scenarios.

Process Innovation: P-TRIZ 7 The Trouble with People

Process Innovation: P-TRIZ 7 The Trouble with People This month Howard Smith continues his introduction of P-TRIZ by exploring some of the human relations factors that can, and frequently do, interfere with problem-solving and suggests one way to align competing stakeholders in the process.

Process Innovation: P-TRIZ 6 Beyond SWOT And Toward Change

Process Innovation: P-TRIZ 6 Beyond SWOT And Toward Change Howard Smith continues his introduction of P-TRIZ with a discussion of SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) and shows how P-TRIZ allows managers to go beyond simplistic SWOT analysis to develop an actionable implementation strategy.

Process Innovation: SWOT

Process Innovation: SWOT

Process Innovation: P-TRIZ 5 Thinking Visually in TRIZ and Six Sigma

Process Innovation: P-TRIZ 5 Thinking Visually in TRIZ and Six Sigma This is installment five in Howard Smith’s exciting introduction to P-TRIZ. In this Column he considers why TRIZ should be considered in a broader context than Six Sigma and demonstrates by applying TRIZ to the Barriers & Aids chart.

Process Innovation: P-TRIZ 4 5 Ways on Steriods

Process Innovation: P-TRIZ 4 5 Ways on Steriods This is installment four in Howard Smith’s introduction to P-TRIZ. This refreshing new approach to process and innovation is forcing lots of readers to rethink what they do when doing process analysis.

Process Innovation: P-TRIZ 3 P-TRIZ in the History of Business

Process Innovation: P-TRIZ 3 P-TRIZ in the History of Business Howard Smith continues his discussion of Process TRIZ, a new and very interesting approach to thinking about analyzing and redesigning business processes.

Process Innovation: P-TRIZ 2 Basic Concepts

Process Innovation: P-TRIZ 2 Basic Concepts In this column, Howard Smith continues his introduction to Process TRIZ, a new approach to analyze process problems and generating creative improvements. This month he looks at some basic concepts.

Process Innovation: P-TRIZ 1 An Introduction to P-TRIZ

Process Innovation: P-TRIZ 1 An Introduction to P-TRIZ Howard Smith begins a new Column this year. Although he will range across a variety of topics relevant to BPM practitioners, he will focus on the role of innovation in process improvement. He begins by introducing a new variation of TRIZ, P-TRIZ.

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