Holly Lyke-Ho-Gland

Holly Lyke-Ho-GlandHolly Lyke-Ho-Gland is a research specialist at APQC, with over ten years of business research and consulting experience. Her focus has predominantly been on best practices in business processes, corporate strategy, and R&D. She can be reached via email at hlykehogland@apqc.org and on Twitter at @hlykehogland.


Frameworks: Process Framework Fundamentals Remain Foundational

APQC conducts a survey every two years to explore process frameworks. How do people use them? What are their benefits? And where do people get hung up during implementation? So, what are this year’s results? Holly Lyke-Ho-Gland shares the results.

Frameworks: Making Steady Progress in Organizational Agility

The stress of this past year has necessitated that businesses apply a quick triage to problems that emerge and adapt to an uncertain environment. In her Column, Holly Lyke Ho-Gland presents the results of an APQC survey exploring strategic planning practices and organizational agility. You’ll want to read the results of the survey and Holly’s comments.

Frameworks: What Good Improvement Programs Have in Common

To show what’s at stake in the choice of an improvement approach, APQC analyzed data from its survey, How BPM Programs Stack Up. Here Holly Lyke-Ho-presents the somewhat surprising results.

Frameworks: Addressing Persistent-Challenges Departing Process Purgatory

Holly Lyke Ho-Gland, a principal research lead at APQC, summarizes the results of their annual survey taking stock of the trends and challenges that have an impact on Project Portfolio Management professionals in the year ahead. In Her Column, Holly summarizes the results and suggests that lessons learned have reinforced the need to address ongoing challenges as we proceed in 2021.

Frameworks: Toolkit for Process Re-Engineering

Business process re-engineering aims to change the way is work is done in order to achieve organizational goals such as reducing costs, improving customer and employee satisfaction, and increasing market share. Holly gives us some of her thoughts on how those goals might be achieved.

Frameworks: Business Continuity Through Process

Holly addresses what has become an issue for most of us to confront– how to transition to working remotely. One key piece of advice has been to establish a routine. However, process management offers much more than a routine to fall back on. Read what else processes can provide to facilitate and enhance your endeavors.

Frameworks: How We Use Frameworks Matters

Effectiveness is a key measure of the impact and value of an organization’s process management team. Overall, organizations may be satisfied with their business process management (BPM) programs, however, given that continuous improvement is the name of the process management game, there is still plenty of room for growth. This leads to the question: What factors drive program effectiveness and what levers can teams pull for improvement? Read Holly’s Column for some insight into this question.

Frameworks: Driving Value: Why Do Organizations Use Frameworks?

Holly Lyke Ho Gland, a principal research lead at APQC, finds that as business needs and the role of process practitioners continues to evolve, practitioners continue to find ways to apply frameworks to help execute their work – because ultimately, frameworks help organizations save time and improve the efficiency of their projects.

Frameworks: There is a Process Core for Digital Efforts

In her second Column in her Digital Transformation series, Holly defines digital transformation and where process fits in an organization’s transformation efforts. As in her March Column, Holly bases her conclusions on the results of an APQC survey that attempts to identify trends that might have an impact on process professionals.

Frameworks: Pervasive Change and Digital Initiatives: Drive Process Challenges in 2019

Every year The APQC conducts research to identify the trends and challenges that might have an impact on process professionals. In this Column, Holly Lyke Ho-Gland presents the results of this year’s survey. Changes in this year’s priorities seem to be around the pervasiveness of change–it’s the new normal. Read what other surprising changes the survey revealed.

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