Improving Performance: 3 Linked Architectures for the Enterprise In his final column in this series, Guy Wallace addresses how to use Enterprise Performance Architecture (see June, 2007 Update) to create Enterprise Learner/Performance Architecture. He ends with a discussion of using both to inform the design of Enterprise Content Architecture.
Guy W. Wallace
Guy W. Wallace has been in the T&D field since 1979 and a performance improvement consultant to government and industry since 1982. His clients since then have included 5 of the top ten and 27 of the current Fortune 500 firms, plus other non-US companies such as BP and Siemens, and government agencies such as NASA.
He has analyzed and designed/developed training & development and other performance improvement interventions for almost every type of business function and process. He specializes in the design of performance-based Curriculum Architecture Designs (CADs) for critical target audiences in critical business processes. He has completed 72 CADs since the first in 1982. He has developed over 100 days of performance-based T&D. He has also worked on performance-based selection, appraisal, and compensation systems.
Guy is the author of three books, and is a recipient of several ISPI Awards of Excellence for his book "lean-ISD" and for training. He has published more than 50 articles in the Performance Improvement Journal, Training Magazine, ASTD's Technical & Skills Magazine, The Journal for Quality & Participation, among other publications and newsletters.
Guy has presented more than 50 times at international conferences and local chapters of the International Society for Performance Improvement (ISPI) and the American Society for Training & Development (ASTD). He has also presented at the Conference on Nuclear Training & Education (CONTE) and various Lakewood Conferences, and was the invited speaker for the Organizational Behavior Management Network's track at the 2003 American Behavior Analysis conference.
He has served as the treasurer and an executive director of the 1999-2000 board of directors of the International Society for Performance Improvement and is currently ISPI's president for the 2003-2004 year.
His professional biography was listed in Marquis Who's Who in America in 2001.
Improving Performance: Enterprise Process Performance
June 5, 2007 , By
Improving Performance: Enterprise Process Performance This month, Guy Wallace provides a set of tools for evaluating an organization’s Enterprise Process Performance Architecture (EPPA). He provides a template and suggests a series of questions BPM practitioners should ask as they analyze their organization’s EPPA.
Improving Performance: EPPI Intervention Initiatives—Tools and Techniques
March 6, 2007 , By
Improving Performance: EPPI Intervention Initiatives—Tools and Techniques In this, his first Column in 2007, Guy Wallace addresses the tools and techniques used in Stage 2 of Enterprise Process Performance Improvement (EPPI). He identifies and defines the six phases of the process involved in Stage 2 implementation.
Improving Performance: Targeting EPPI–Tools and Techniques
December 5, 2006 , By
Improving Performance: Targeting EPPI–Tools and Techniques In this month’s column, Guy Wallace provides a detailed description of the tools and techniques needed in targeting Stage 1 of Enterprise Process Performance Inprovement. Read "Targeting EPPI–Tools and Techniques" for helpful suggestions on avoiding loss of ROI and economic value projections along the way.
Improving Performance; EPPI Stage 1—Targeting EPPI
September 5, 2006 , By
Improving Performance; EPPI Stage 1—Targeting EPPI Read this comprehensive “how-to” guide for integrating BPM methodologies at the outset of the improvement process. The results will provide the first step toward producing a strategic and significant impact on ROI.
Improving Performance: Enterprise Process Performance Improvement
June 6, 2006 , By
Improving Performance: Enterprise Process Performance Improvement In this column, Guy Wallace extends his ongoing description of Human Performance Technology to include an enterprise process model for performance improvement.
Improving Performance: Peak Performance Requires a Balance
March 7, 2006 , By
Improving Performance: Peak Performance Requires a Balance Guy Wallace continues his in-depth discussion of human performance technology. This month, he looks at the interaction between human factors and environmental factors in the design of performance improvement solutions.
HPI: Wrapping Up the HAMS of Process Management-Design-Improvement
December 6, 2005 , By
HPI: Wrapping Up the HAMS of Process Management-Design-Improvement In this column, Guy Wallace continues his discussion of a Human Asset Management Systems model and looks at some of the possible causes of performance problems.
Performance Improvement: Data That Drives Process Performance Design and Improvement
September 6, 2005 , By
Performance Improvement: Data That Drives Process Performance Design and Improvement Guy Wallace is doing for HPT what Dave Frankel has done for MDA. He is writing long columns that lay out the core issues. This month he continues to elaborates on a general model of a Human Asset Management System and its associated Environmental Asset […]
Performance Improvement: Performance-Based Human Asset Management Systems
June 7, 2005 , By
Performance Improvement: Performance-Based Human Asset Management Systems Last month, Guy Wallace began a discussion of the Human Asset Management Systems and this month he continues, focusing on defining a Performance Model and Enabler Matrices.
