A Complete Model of the Super Market Business Frank Steeneken and Dave Ackley present a supermarket model that introduces a comprehensive framework for managing the complexity of a supermarket, and a blueprint for visualizing how a supermarket organization actually operates.The model was developed to provide a tool for efficient process definition, design and improvement.
Frank Steeneken
Frank Steeneken is a Business Process Architect working in the Netherlands. Frank has 27 years of experience in the field of business process management, requirements engineering and system analysis. He has worked for consulting organizations across different industry verticals and has extensive experience with supermarket process modeling. Frank holds a BS in civil engineering. He can be reached at frank.steeneken@gmail.com.
