Jan vom Brocke and his colleagues, Oliver Mueller, and Stefan Debortoli, at the University of Lichtenstein, provide a detailed account of their investigation of
text-mining’s potential to foster BPM capabilities. Read their Column for Their conclusions.
Class Notes: Power of Text-mining in BPM
July 3, 2017 , By
Class Notes: Power of Text-mining in BPM
July 4, 2016 , By
Jan vom Brocke, with his colleagues, Stefan Debortoli and Oliver Mueller, investigate text-mining’s potential to support BPM capabilities. Their results show that text-mining offers significant potential for building BPM capabilities in both exploitation and exploration. They identify the considerable potential of applying text-mining in BPM and conclude with a call for more discussion and contributions to this promising new lens through which to build BPM capabilities.