Founded in 2014 by Kirill Zagalsky, Adam Baratta, and Larry Levin, Advantage Gold has developed into one of the most reputable Gold IRA providers in the market. With an A+ rating from the Better Business Bureau and an AAA rating from the Business Consumer Alliance, Advance Gold's trustworthiness is solidified by favorable customer feedback and reviews.
Despite numerous positive feedback, Advantage Gold customers have raised concerns regarding the company's persistent follow-up, lack of pricing transparency, delayed delivery, and more.
If you encounter similar issues, reach out to Advantage Gold's team for resolution. With that said, If problems persist, consider switching to reliable alternatives like Goldco or Augusta Precious Metals.
Let's check out Advantage Gold's services and how to address any investment issues before considering an alternative.
Understanding Advantage Gold's Services
Advantage Gold, a reputable brand in the precious metals sector, provides an array of products and services that make it stand out from Its competitors.
Let's examine each of these services below:
Investments in Precious Metals
Unlike most companies with limited product offerings, you can invest in a range of assets with Advantage Gold. This covers their range of products in gold, silver, platinum, and palladium. It is worth noting that almost all their assets are 99.99% pure.
This purity guarantees that you can also choose to store your assets in a retirement account, such as an IRA for precious metals, and enjoy tax advantages.
Investments in Precious Metals IRA
Advantage Gold acts as your broker, guiding you through the precious metals IRA procedure. This means that the company provides full support, from assisting you in selecting the best investment option to locating a trustworthy custodian, managing the paperwork, and rolling over cash.
This is just another explanation for why the majority of reviews for Advantage Gold highlight the company's emphasis on providing expert support throughout the investment process.
Buyback Program
Advantage Gold's buyback service is another significant feature that makes the company reliable for investors. As per their website, they purchase your assets at market value, enabling you to liquidate them whenever you're ready.
Asset Storage
When it comes to storing your precious metals assets, Advantage Gold exclusively collaborates with reputable depositories like Delaware Depository and Brink's Global Services USA, Inc.
Therefore, you can be sure that your precious metals IRA assets are kept at a reputable IRA depository until you are eligible to seek their possession.
Education and Market Analysis
Lastly, Advantage Gold also emphasizes customer education through the wide variety of informative tools and resources on its website. This is a great resource for both beginners and experienced investors to navigate the precious metals market.
Specifically, they offer educational support and market insights through:
Common Complaints About Advantage Gold
Now, Advantage Gold has also received various customer complaints alongside the positive reviews.
This presence of customer complaints leaves room for thorough evaluation and understanding of the common issues that most Advantage Gold investors encounter.
To help you with that, we have listed some common complaints on reliable consumer review sites such as Better Business Bureau (BBB) and Trustpilot.
These common complaints include:
Lack of Price Transparency
The majority of Trustpilot user reviews claim that Advantage Gold doesn't share its pricing and fee details. Hence, most investors found it alarming to learn about their high markup only after they decided to proceed with the investment.
Shipping Delays
A few customers have also reported Advantage Gold's delayed delivery process. While this isn't an issue for most customers, it is still important to be aware that there can be delays in your Advantage Gold orders.
Particular Investment Period
Advantage Gold has a minimum investment time of three years and a maximum investment period of five years, according to certain TrustPilot ratings. This means that your money is typically locked up in the selected investment during this time, and you can be subject to restrictions and conditions that limit when and how you can access or liquidate your investment.
Ultimately, it's important that you thoroughly go through the common issues yourself and consult with their team before proceeding further.
How to Address Complaints with Advantage Gold?
If you face any complaints with Advantage Gold, it's important to address the complaint with the company. How can you do that?
Let’s look at the 2 primary mediums through which you can file your complaint with the company:
Despite the contact option you choose, make sure you clearly communicate your issue with them. This will help avoid confusion and make the resolution faster and smoother.
Alternatives to Advantage Gold
Goldco: Brief Overview
Our top preference when considering trusted Advantage Gold alternative companies is Goldco. Established in 2011 and located in Los Angeles, Goldco stands out as a trusted precious metals investment partner for offering professional investment support.
Related: Goldco Review
Not only does the company allow you to purchase physical assets, but it also offers gold and silver IRA investment solutions. You can further explore how Goldco differs from Advantage Gold in terms of services through the table below:
Goldco | Advantage Gold | |
---|---|---|
Precious Metals Variety | IRA eligible coins available in gold and silver | IRA eligible bars and coins available in gold, silver, platinum, and palladium |
IRA Investment Service | Available with complete professional assistance | Available with complete professional assistance |
Customer Education Emphasis | Yes | Yes |
Investment Process | Simple and straightforward | Simple and straightforward |
Additional Services | Buyback service and live consultation option with a gold and silver expert. | Buyback service and secure storage solutions with partnered depositores in only 3 locations within the US. |
Pricing Transparency | Only visible once you decide to open an account with them. | No |
Number of Reviews Better Business Bureau | 810 | 82 |
Transitioning to Goldco
If you choose to switch from Advantage Gold and make Goldco your investment partner, you need to:
Augusta Precious Metals: Brief Overview
Another notable alternative to Advantage Gold is Augusta Precious Metals. Why? Primarily because Augusta has been focusing solely on offering precious metals investment services since 2012, particularly gold and silver IRAs.
Related: Augusta Precious Metals Review
This is extremely rare in a market where larger companies offer additional products like conventional retirement accounts or crypto assets to target large-scale investors. But how is Augusta Precious Metals different from Advantage Gold? Let’s compare:
Augusta Precious Metals | Advantage Gold | |
---|---|---|
Precious Metals Variety | IRA eligible bars and coins available in gold and silver | IRA eligible bars and coins available in gold, silver, platinum, and palladium |
IRA Investment Service | Available with complete professional assistance | Available with complete professional assistance |
Customer Education Emphasis | Yes | Yes |
Investment Process | Simple and straightforward | Simple and straightforward |
Additional Services | Lifetime account support and secure storage solutions with depositories located in 13 different locations within the US. | Buyback service and secure storage solutions with partnered depositores in only 3 locations within the US. |
Pricing Transparency | Yes | No |
Number of Reviews Better Business Bureau | 112 | 82 |
Transitioning to Augusta Precious Metals
The Advantage Gold to Augusta Precious Metals transition process is fairly similar to the Goldco transition process. All you have to do is:
Conclusion
While Advantage Gold is a trusted name in the precious metals industry, their customers have encountered some common issues ranging from delivery issues to lack of pricing transparency and more. That said, if you also encounter an issue while investing with Advantage Gold, you can follow the steps shared in this guide to file a complaint and get your issue resolved in time.
To guarantee a timely resolution of your issue, be sure to follow up on your complaint consistently after filing it.
For a hassle-free settlement procedure, we also advise you to have open communication with Advantage Gold's team in order to receive clear answers to your questions and complaints.
If you still have concerns, we suggest transitioning to another trusted and reliable company like Goldco or Augusta Precious Metals. We hope this detailed guide will help you better resolve your issues with Advantage Gold or find a better alternative to the company.