A Strategist’s Perspective: Designing Process Properly

A Strategist’s Perspective: Designing Process Properly
Jim Sinur draws on his years of experience in BPM to offer a model for ”proper process design.” Read his Column for succinct and practical advice on scoping processes from the top down, rather than the bottom up.

Jim Sinur

Jim Sinur

Prior to joining Global 360, Sinur served as a VP and Distinguished Analyst at Gartner Research where he researched topics including BPM, business modeling, business activity monitoring and process intelligence technologies. During his tenure, he was instrumental in the creation of Gartner's first "Hype Cycle" and defined the firm's BPM, BPMS, Business Modeling and Business Rules Magic Quadrants. In this position, Sinur established himself as a leading authority on the BPM and Process Intelligence arenas. From 1988-1992, Sinur served as the Director of Worldwide Technologies for American Express. While there, Sinur was responsible for the development of the company's model-driven merchant management system. He was also instrumental in the development of American Express' broader architecture strategy, data and database administration and the company's advanced technologies. Before joining American Express, Sinur spent 18 years at Northwestern Mutual Life, where he was involved in the design and building of business-critical applications in the investment and annuity departments. Additionally, Sinur led the development of the company's Underwriting Workbench technologies. Sinur holds an associate's degree in business data processing and a bachelor's degree in management from Cardinal Stritch College.
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