A Strategist’s Perspective: Competing with Process Innovation

A Strategist’s Perspective: Competing with Process Innovation
In his Column this month, Jim Sinur brings a different perspective—a “softer” one—to the conversation about process innovation. He presents seven anecdotes, which he calls “seven symbols of success,” that demonstrate how process innovation can be applied to improve human relations and interactions. From avoiding railroad disasters to handling the devastating effects of hurricanes, these stories offer a compelling read.

Jim Sinur

Jim Sinur

Prior to joining Global 360, Sinur served as a VP and Distinguished Analyst at Gartner Research where he researched topics including BPM, business modeling, business activity monitoring and process intelligence technologies. During his tenure, he was instrumental in the creation of Gartner's first "Hype Cycle" and defined the firm's BPM, BPMS, Business Modeling and Business Rules Magic Quadrants. In this position, Sinur established himself as a leading authority on the BPM and Process Intelligence arenas. From 1988-1992, Sinur served as the Director of Worldwide Technologies for American Express. While there, Sinur was responsible for the development of the company's model-driven merchant management system. He was also instrumental in the development of American Express' broader architecture strategy, data and database administration and the company's advanced technologies. Before joining American Express, Sinur spent 18 years at Northwestern Mutual Life, where he was involved in the design and building of business-critical applications in the investment and annuity departments. Additionally, Sinur led the development of the company's Underwriting Workbench technologies. Sinur holds an associate's degree in business data processing and a bachelor's degree in management from Cardinal Stritch College.
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