Archives for 2020

Super Users in Action: Support IT Support

In previous Articles Laila discussed the three dimensions of the Super User role. Here, she takes up the last dimension—the Super User’s role in dealing with IT.

Extreme Competition: Empathy For and With AI

Despite the suggestion by some that there is a slowdown of interest in AI, Peter suggests we should have some empathy for AI . But why? Read Peter’s thoughts on the current state of AI and what impact it could have far into the future.

Harmon on BPM: Re-emerging from the Pandemic

Paul speculates on what impact the coming months will have on process practitioners. Established processes will need to be tailored or trimmed to accommodate new priorities and some major processes will need to be changed as companies adopt new ways of doing business. Some shifts will be temporary, but some will be longer lasting. Look inside for specifics.

Class Notes: Teaching the Five-Diamond Method for Explorative BPM

Jan vom Brocke, Thomas Grisold, Steven Gross, Jan Mendling, Maximilian Röglinger, and Katharina Stelzl gather as a team to explain how to enable explorative BPM in your organization. The implementation method is characterized by clear and straightforward suggestions. Read for surprising enlightenment on the subject.

Digital Transformation: BizOps and Business Architecture

The idea that architecture is somehow incompatible with Agile, DevOps and BizOps is just wrong. On the contrary, Mike Rosen provides proof that architecture enhances all of these practices.

October 2020

October 2020

The leaves are turning here in the northeast–a prompt to us to ready our winter wear and for all of us to return to our fall schedules. Whether you’re facing the onset of fall with the dread of the winter that follows or looking forward to the next season and the new possibilities it offers, we […]

Human Processes: Collaboration at a Distance

Keith was surprised when the forced confinement of the pandemic caused him to rethink the idea that consultants, writers and speakers needed an initial face to face contact with clients.in order to establish a good working relationship. What changed his thinking?

ESSENTIALS OF BUSINESS ARCHITECTURE: Freedom Within a Framework

In earlier Columns, Roger has stressed the value of sound business architecture to the performance of the organization. In this Column, he urges practitioners not to treat the architecture as a “cookbook.” Read his useful advice on what and what not to do in implementing the elements of a business architecture.

How Process Practitioners Can Improve Digital Transformation Success

Andrew Spanyi makes a convincing case that they can do so by advocating for a customer centered, process based view, in stark contrast to operating in silos. An idea whose time has come?

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