Archives for February 2019

February Poll

Don’t Negotiate your BPM Resources as Commodities

We can all agree that negotiation skills are an invaluable skill in any business environment. In this Article, Lilou Hoffman, a negotiations specialist at The Negotiations Experts, offers techniques that in her experience ensure a successful outcome.

Book Review: Bank of the Future: Minimise Technology Risk, Maximise Business Return

This is not, strictly speaking, a book on business process change. It is, however, a book on how technologies are changing the banking industry, and thus, indirectly, a repository of ideas about the kinds of changes in banking that will lead to new banking processes in the near future. A major focus of the book […]

An Approach to Digital Transformation

In this Article, Sameer Paradkar, a Solutions Architect with IBM GBS (Global Business Services) explains the overall approach to building digital capabilities through transformation. Sameer believes the best digital strategies do not rely on past analyses, but instead start afresh and develop a strategy based on a vision of where the value will be in the next several years.

The Agile Practitioner: Conflict is Scary

Tom Bellinson believes that conflict is scary, but he encourages risk-taking and change in the face of uncertainty. “Teams without a diversity of membership can fall into the group-think trap and become complacent.” Read his interesting take on the positive role conflict can play in leading to a successful outcome for the process team.

Harmon on BPM: Keeping Track of New Developments

One of the roles of any good process analyst at any organization is to keep track of new technologies, new methods, and new approaches that might allow for the development of better processes at his or her company. In his Column this month Paul discusses how a process group might organize to facilitate keeping track of what’s new.

Frameworks: Pervasive Change and Digital Initiatives: Drive Process Challenges in 2019

Every year The APQC conducts research to identify the trends and challenges that might have an impact on process professionals. In this Column, Holly Lyke Ho-Gland presents the results of this year’s survey. Changes in this year’s priorities seem to be around the pervasiveness of change–it’s the new normal. Read what other surprising changes the survey revealed.

February 2019

Dear BPTrends Member: This month’s Update is packed with advice on how the process practitioner can overcome the challenges of today’s business environment. From keeping track of new developments as they occur to handling conflict, our authors give their best advice to achieve the best outcomes. Please let us know what you think. Carolyn Potts […]

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