Archives for 2019

October 2019

Dear BPTrends Member: The leaves are turning here in the northeast–a prompt to residents to ready the winter wear and for all of us to return to our fall schedules.  NOTE: Earlier this month we launched our annual BPTRENDS BPM MARKET SURVEY. We urge each of you to take a few moments to participate and […]

Harmon on BPM: Understanding Business Process Management

Paul’s experience in Business Process Management spans 50+ years, from its beginnings in the 1960’s to the present. In his Column this month, he recounts what BPM was then and what it has evolved to be today. Paul’s perspective is interesting and it is enlightening to explore the roots of BPM and learn some things you might not have known.

Creative Ways to Boost Workplace Spirit

Lewis Robinson, a BPM consultant and a frequent contributor to BPTends, has found that there is a close relationship between the workplace environment and productivity. In this brief Article, he offers easy to achieve ways to improve the atmosphere of your work environment in order to improve your organization’s productivity.

Class Notes: Assessing and Further Developing your BPM Approach with the 10 Principles of Good Business Process Management

Although Business Process Management has proven, for the most part, to be successful in supporting both efficiency and effectiveness in business processes, its adoption has proven to be a challenge for many organizations. In his Column this month, Jan vom Brocke teams up with his colleagues at the University of Liechtenstein, Peyman Badakhshan and Theresa Schmiedel, to present a tool for organizations to use in assessing and developing their BPM approach.

Business Rules Solutions: Flash Points

In a behavioral business rule, flash points are the events where the rule can be violated, and comprehensive support for flash points is essential for maintaining the integrity of business solutions. Ron Ross provides a comprehensive guide for identifying and dealing with your flash points.

Super Users in Action: Documentation

Laila Māra Pesoa, process knowledge management expert at the Cabot Corporation, continues her series defining the role of a “Super User”, this time with a focus on documentation and its importance in successfully fulfilling the “Super User” role.

September Poll

Practical Process: Fair Dinkum Process Governance

Roger Tregear says that fair dinkum is an Australian slang expression meaning that “something is unquestionably good or genuine devoid of any actual or potential nonsense…” While much is written about process governance and the process owner (PO) role, much of it isn’t fair dinkum and doesn’t help a process owner understand what they are really supposed to do.

Dynamic Business Process Management in the Knowledge Economy: Creating Value from Intellectual Capital. By Marek Szelągowski.

Paul Harmon gives this book a thumbs up saying that the author succeeds by offering practical advice about the kinds of BPM issues you should be thinking about in the knowledge economy.

September 2019

Dear BPTrends Member: This month we resume our regular publishing schedule presenting new content by our Columnists and Contributors. Among our Columns is a compelling discussion by Roger Tregear of the role of the Process Owner in organizations as well as an interesting insight into Paul’s thoughts on jobs he’d like to have. As always, […]

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