Archives for April 2018

Harmon on BPM: Industry Studies

While technology trend studies are useful, Paul thinks today’s most interesting trend is “Industry Studies.” He observes that a growing number of reports are being written that describe how companies within a given industry are likely to change. Because these studies are focused on specific industries, they are especially useful to the executives within those specific industries. Read his Column for details.

BPM and CX

Zbigniew Misiak, a senior consultant at BOC Group and Connie Moore, a Senior Vice President of Research at Digital Clarity Group, offer advice derived from their experiences regarding how customer experience and operational excellence practitioners can work together to successfully implement business transformation projects.

Class Notes: Blockchain & Business Process Management. Part 1 the BPM Lifecycle

In this Column, Jan vom Brocke and his colleagues Jan Mendling and Ingo Weber report on recent research in the area of Blockchain and Business Process Management. Based on their report, the authors have provided recommendations for organizations wishing to capitalize on the new technology in each of the six lifecycle phases.

The Agile Practitioner: The “Other” BPM

An attitude prevails in some organizations that too much business process management will stifle change, which is fundamental to being Agile. Tom Bellinson believes that trust is a very important characteristic of organizations that enjoy successful Agile practices. Read the examples he cites in support of his theory.

April 2018

Dear BPTrends Member: Block Chain seems to have captured the hearts and minds of many of our contributors. We published “Block Chain Amidst the Chain of Things” by Lavanya Easwar in the March Update, and this month, Jan vom Brocke and his colleagues Jan Mendling and Ingo Weber contributed “Block Chain and BPM” in the […]

What is the major driver for change in your organization this year?

Practical Process: Process architecture vs the organization chart: no contest

Roger Tregear asserts that the process architecture and the organization chart are different and unrelated. One does not replace the other. They are not in competition. They are alternate views of the organization, and we need both. Read his well-reasoned argument explaining what these differences are and why.

Achieving Business Process Agility through Service Engineering in Extended Business Networks

Paul Grefen and Oktay Turetken of the School of Industrial Engineering at Eindhoven University of Technology in the Netherlands discuss an approach to achieving process agility that is completely tuned to a service-oriented business. BASE/X is such an approach, as the authors explain in this Article.

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