Archives for 2017

A Strategic Look at Robotic Process Automation

Hans-Christian Grung-Olsen works with, BPM, Robotic Process Automation and Business Process Architecture at Capgemini Norway. In this Article, he suggests that managers and Process Professionals take a step back and take a broader look at Robotic Process Automation in the context of its applications to Business Processes.

Performance Improvement: Sole Survivor: Capitalizing on Momentum

Alan has written a series of Columns targeted at the BPM expert who has set up shop as a sole practitioner. This Column is about some of the things the BPM expert can do to capitalize on early successes, and prepare for the opportunity to expand his/her influence.

7 Steps to Process Improvement Success

Ivan Seselj, CEO of Promapp Solutions, provides 7 steps that he believes are critical to the success of process improvement efforts in any organization.

Human Processes: Collaboration = community

Keith suggests that third sector organizations which, as he defines them, include groups from the social/community/voluntary sector, need to become skilled at collaboration and are often led by highly networked individuals who mentor their colleagues to develop and use collaboration skills. Collaboration, he believes, is the lifeblood of this sector.

Performance Architecture: Level IV – Improving Performance on the World Stage

For many workers today, it is a priority to be associated with an employer that adds value to society. Roger and Carol focus their attention this month on a range of performance issues at the world stage. They have summarized sample initiatives undertaken by a number of large organizations that supported the United Nations’ Eight Millennium Goals which were to be met by 2015.

Harmon on BPM: Wil van der Aalst and a New BPM Program

Hearing the news that Wil van der Aalst had been asked to create a new Process and Data Science group at Aachen University in Germany, Paul contacted him to ask him about his new undertaking. His Column this month features Dr. van der Aalst’s responses.

Business Architecture: Measuring Performance, Part 2

In Part 1 of this two-part series, Roger provided a list of key performance indicators and how to apply them. In Part 2, he elaborates on the structure of measurement and what you should consider to achieve an accurate and useful measure of your processes.

Tell us a little about how your organization approaches large business transformation projects?

Chatbots Leading the way in Enterprise Process Improvement

Renat Zubairov , CEO of elastic io, says that industry experts are encouraging businesses to explore the potential of chatbots. For companies where huge infrastructure and thousands of servers are a reality, creating that automatic chat at the start of an interaction with the customer is a strategy that works. Read why in this thought provoking Article.

October 2017

Dear BPTrends Member: I want to begin my Letter with a request for your assistance in identifying new authors for our BPTrends Monthly Update. If you, or someone you think would be a candidate for writing on a specific BPM topic, please send his/her name to me at capotts@bptrends.com. I also want to remind you […]

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