In Part 1 of this two-part series, Roger provided a list of key performance indicators and how to apply them. In Part 2, he elaborates on the structure of measurement and what you should consider to achieve an accurate and useful measure of your processes.
Archives for October 2017
Tell us a little about how your organization approaches large business transformation projects?
October 2, 2017 , By
Chatbots Leading the way in Enterprise Process Improvement
October 2, 2017 , By
Renat Zubairov , CEO of elastic io, says that industry experts are encouraging businesses to explore the potential of chatbots. For companies where huge infrastructure and thousands of servers are a reality, creating that automatic chat at the start of an interaction with the customer is a strategy that works. Read why in this thought provoking Article.
October 2017
October 2, 2017 , By
Dear BPTrends Member: I want to begin my Letter with a request for your assistance in identifying new authors for our BPTrends Monthly Update. If you, or someone you think would be a candidate for writing on a specific BPM topic, please send his/her name to me at capotts@bptrends.com. I also want to remind you […]
Harmon on BPM: Toward an Agile BPM Methodology, Part 1, Identifying Problems
October 2, 2017 , By
The Agile approach opposes the formal process methodologies that put more emphasis on developing an architecture and surveying an organization. The main driver for this change is the growing role that transformative technologies are playing in our organizations. In this first Column on an agile BPM approach, Paul addresses one issue: identifying the opportunity to be addressed by the new technology.
TBM Adds to BPM Practices in Constantly Changing IT Framework
October 2, 2017 , By
Alex-Paul Manders is an expert in TBM, Technology Business Management, and in this Article explains why this framework serves as an efficient complement to BPM.
The author says that TBM, and how it coincides with the goals of BPM, creates a better understanding of the interplay between technology and the business processes that the technology enables.
Business Rules Solutions: New Knowledge Paradigm, a Single Source of Business Truth
October 2, 2017 , By
Ron Ross suggests that you start thinking about managing core business knowledge as an asset. He believes that the new knowledge paradigm offers boundless opportunities and says that “Digital won’t get you there alone – knowledge is the fodder.” Read Ron’s Column for his insights into the new knowledge paradigm.
