Archives for 2015

Developing a Data-Driven Channel Data Management (CDM) Program

Dan Blacharski has observed from his experience as a high-tech writer that in today’s competitive market, there’s more to channel management than collecting data from sales representatives. IT managers are being asked to provide greater accuracy and speed in producing and communicating data about demographics data related to product channel distribution. Read his Article for information on how some “data-enabled” organizations are responding to the challenge.

Policies, Processes and Human Mistakes

In early October the US air force, operating in Afghanistan, bombed a hospital in Kunduz that was run by Doctors Without Borders (MSF), killing  31 patients and medical personal.  Since then there have been investigations by both the Associated Press and by the US forces in Afghanistan.  A report was just issued by the US […]

Business People Use BPMS

The BPTrends mini-poll for November asks readers to tell us about how their organizations are using BPM Software. My general impression was that BPMS tools were being preimarily used by IT people to develop software applications that were then used by business people.  We haven’t had too many responses yet, but those we have had […]

BBC and BPM, Las Vegas, 2015

The BBC Conference was held in Las Vegas this past week.  It was attended by some 1,500 people.  A sizable group were business analysts and some were primarily focused on business rules, but there was also a sizable group who were primarily interested in the  BPM tracks.  The conference wasn’t wildly exciting, but it was a […]

How is your organization using BPM software?

Defining and Translating Strategies into Business Processes

Dr. AlBuhairan presents this month’s video in which she discusses the methodology she and her colleagues developed to define and translate strategy into business processes at the University Hospital. Dr. AlBuhairan is a 20 year veteran of the health care industry and currently the Deputy Chief Executive Officer for Operational Excellence at King Abdullah bin […]

November 2015

Dear BPTrends Member: This week we are all at the Building Business Capability Conference in Las Vegas. Appropriately, Paul Harmon’s Column this month recalls some of the hot trends in BPM that have been front and center over the past two decades, Reading his Column will provide BBC attendees, as well as other BPTrends readers, […]

Practical Process: Get the Circles Turning

In 2014, Roger Tregear introduced readers to the “Tregear Circles,” 2 Virtuous Circles of process based management – the Process Ownership Circle and the Process Improvement CIrcle. Since then, he has used the 2 Virtuous Circles in several practical applications, and while they have proven to be very useful, some hidden nuances have come to light. In this Column, he revisits the 2 Virtuous Circles and shares the insights he has learned from his experience.

Business Rules Solutions: Measuring Quality and Defects in the Knowledge Economy

Ron Ross asks, ‘How do you assess quality and defects in a business process when there’s no physical product?” He asserts that if you’re not documenting and managing your business rules as part of your BPM initiatives, you’re missing a crucial part of the problem. See if you agree with Ron.

Human Processes: Turning Down the Heat of Collaboration

In his Column this month, Keith Harrison-Broninski discusses the secret to removing friction from workplace collaboration. He suggests that managers can eliminate friction by employing the 5 Cs—Commit, Contribute, Compensate, Calculate and Change to ensure that staff are not threatening each other’s workplace goals. Read Keith’s Column to see how the 5 Cs can help you and your organization.