Archives for October 2015

Harmon on BPM: Measuring Process Performance

Paul’s focus in this Column is on the Ongoing Process Performance Measures (KPI’s) that every organization ought to track. He discusses the key features associated with Process Performance Measures and suggests that organizations need a BPM operating model to continuously drive innovation in its operational and management processes.

Defining and Translating Strategies into Business Processes

Presented by Dr. AlBuhairan, a health care executive with 20 years’ experience in health care and currently the Deputy Chief Executive Officer for Operational Excellence at King Abdullah bin Abdulaziz University Hospital, Princess Nourah bint Abdulrahman University in Riyadh, Saudi Arabia. In this month’s video Dr. AlBuhairan discusses the methodology she and her colleagues employed […]