Archives for February 2014

Performance Management and Measurement – Are KPIs all we need?

This is where “the rubber hits the road” in BPM – at least one of the major areas where this is the case. We all know the expressions: “If you’re not measuring, you are not managing”; and “You get what you set”. We also know that the measures or goals (often referred to as KPIs) […]

Software Development: A Process View

Software development has been going on for a long time. As with any discipline, it has evolved. When I began my career in software development, a friend loaned me a book entitled “The Mythical Man-Month” by Frederick P. Brooks Jr. There have been many editions of this book since. It remains a stark reminder that […]

Understanding Why and How Well

In my last Column, I described the use of the Business Context Model for bridging from Value Streams to Processes. In this Column, I’m going to talk about another of my favorite models for working with the business, and IT, the Business Motivation Model. Business Motivation Model Explained The Business Motivation Model (BMM), published by […]

Turning Information into Insights

Introduction Business intelligence as it is understood today is said to have evolved from the decision support systems that began in the 1960’s and developed through to the mid-1980s. DSS originated in the computer-aided models created to assist with decision making and planning. From DSS, data warehouses>, Executive Information Systems, OLAP and business intelligence began […]

February 2014

Dear BPTrends Community Member: This month, our BPTrends Columnists offer useful insights into BPM from a wide variety of perspectives. Two Articles discuss effective ways to use information and data, and our video presentation features Ron Ross providing his perspectives on business rules. We hope you have found Paul Harmon’s new blog a helpful and […]