Archives for July 2009

The ERP Software Promise

The ERP Software Promise After reading Paul Harmon’s May 26 Advisor, Porter, ERP and BPMS, Tom Bellinson had some thoughts of his own on the subject and asked if he might express them in an Article for BPTrends. We agreed and are pleased to present them here.

Case Management: Combining Knowledge with Process

Case Management: Combining Knowledge with Process Michael White Michael White of Singularity examines case management as it relates to the way knowledge workers do their jobs and the difficulties entailed in automating knowledge intensive processes. Read this thorough-going analysis to learn how a BPM approach can overcome those difficulties.

The Certified Six Sigma Black Belt Handbook, Second Edition /by T.M.

The Certified Six Sigma Black Belt Handbook, Second Edition /by T.M. The American Society for Quality (ASQ) offers the most prestigious Six Sigma certification available. Their certification examinations are based on the Body of Knowledge described in this Handbook. Thus, in essence, this Handbook is the best description we have of the skills and knowledge […]

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