Archives for March 2009

BPM in India: Banking—The Interest in BPM

BPM in India: Banking—The Interest in BPM Starting in April 2009, the second phase of the reforms by the Reserve Bank of India will open up the Indian banking sector to foreign banks and provide greater freedom, challenges, and opportunities for improvement. Jyoti Bhat and Jude Fernandez discuss these challenges and the resulting opportunity for […]

The MDA Journal: Business Network Transformation

The MDA Journal: Business Network Transformation In his December, 2008 Column, David Frankel and his colleague Steve Winkler discussed the advantages of data sharing. This month, he explores the advances in technology in combination with macro economic factors that are underscoring the importance of collaborative relationships among business partners. You will want to read his […]

SOA Adoption Challenges

SOA Adoption Challenges Raju Alluri Starting with the premise that SOA is evolutionary and not revolutionary, Raju Alluri, a Lead Architect at Wipro Industries, presents a list of challenges that occur during the development life cycle. If you are involved, or are about to be involved, in a SOA project, this Article will provide a […]

University of California, San Diego

University of California, San Diego In an effort to become more process-driven – to understand its processes, and to prioritize future improvement efforts – UCSD and the Auxiliary & Plant Services group undertook the creation of an Enterprise Asset Management (EAM) system.

Arizona Public Service

Arizona Public Service The business driver behind the development of this application was a catastrophic fire that destroyed five transformers at an Arizona Public Service (APS) substation. That fire impacted 400,000 customers, caused millions of dollars worth of damage, and required a rebuild of the substation. As part of the corrective action plan that was […]

Managing to Learn: Using the A3 management process to solve problems, gain agreement, mentor, and lead. By John Shook

Managing to Learn: Using the A3 management process to solve problems, gain agreement, mentor, and lead. By John Shook A3 is both a paper size and a popular technique developed at Toyota to structure the way managers communicate about process problems. Here we review a new book that provides an introduction to this powerful technique.

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