Archives for October 2008

BPM: A Global View—BPM and Web 2.0

BPM: A Global View—BPM and Web 2.0. Can we call BPM a Web 2.0 solution? After considerable reading on the subject, Rashid Khan noted that some writers took diametrically opposed positions on the question. In his Column this month, Rashid deconstructs these varying definitions, identifies the three qualities that comprise a Web 2.0 solution and […]

Down Under: Re-Inventing Business Process Improvement and Management

Down Under: Re-Inventing Business Process Improvement and Management In their years of experience as consultants, John Jestin and Johan Nelis have found that most BPM professionals prefer to develop their own methodologies to carry out BPM initiatives. Stop!! The authors present a convincing argument for discarding this practice and instead recommend adopting proven methodologies to […]

Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition by Paul Niven

Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition by Paul Niven This is the second edition of Paul Niven’s popular step-by-step approach to developing a balanced scorecard system. Paul Harmon takes this opportunity to review a standard approach to creating and using a balanced scorecard system and contrasts it to the approach increasingly […]

Share
Share