Process Innovation: # 10 P-TRIZ There Are Solutions in Polarities This month Howard Smith examines Barry Johnson’s theory involving polarities, i.e. that there are some insolvable problems. Howard disagrees. Read his challenge to that theory and his solutions to Johnson’s unsolvable problems.
Archives for May 2007
A Strategist’s Perspective: Business Process Management Maturity
May 1, 2007 , By
A Strategist’s Perspective: Business Process Management Maturity In his initial column for BPTrends, Jim Sinur seeks to clarify and expand the definition of “maturity” in BPM. To do so, he proposes some sound oversight practices that will continuously improve your organization’s processes.
Sales and Marketing the Six Sigma Way by Michael J. Webb with Tom Gorman
May 1, 2007 , By
Sales and Marketing the Six Sigma Way by Michael J. Webb with Tom Gorman Webb and Gorman have written a book that shows corporate executives and sales managers how to improve their sales and marketing processes. In his review, Paul Harmon, who used to specialize in sales process improvement, concludes that this is the best […]
